Recap - Week 1

Abbs.

100

PCP

Primary Care Provider

200

BMT

Bone Marrow Transplant

300

GU

Genitourinary

400

PPO

Preferred Provider Organization

500

ECOG

Eastern Cooperative Oncology Group

Intake

100

Box that must be checked when completing intake for a Patient under the age of 18.

"Pediatric patient"

200

The required verbatim greeting when answering calls.

“Thank you for calling City of Hope, this is __. For quality and training purposes, this call will be recorded. How may I help you today?”

300

Information we are required to include in the "Notes" field. (Hint: There are 3 things)

Synopsis, Insurance, Lead Source

400

True or False: If a Patient has insurance they obtained via HealthCare.gov, for "How is insurance provided?" you will select "Government."

FALSE - The selection will be "Individual"

500

Name one (1) ECOG value that requires a facility to be included in the Lead Source.

Skilled Nursing Facility (SNF), In Hospice/Good ECOG, In Hospice/Poor ECOG