🎯 Recruiting 101
Drivers must score above this threshold on their safety assessment to move forward in the process.
20+
What is the % of time you should be listening during an interview
Listen 70-80% of the time.
Listen More Than You Talk - Aim for candidates to do approximately 70-80% of the talking.
Massachusetts employers can still test for this substance in pre-employment and random screenings, despite its legal status in the state.
Marijuana
Even though marijuana is legal. State laws do not stop businesses from maintaining drug-free workplace rules, refusing to hire applicants, or terming workers who test positive.
Recruiters conduct this type of interview before introducing a candidate to the hiring manager.
Phone screen
This step helps determine whether a candidate should move forward to a formal interview.
You should do this prior to the interview starting
Read the resume, application, and notes beforehand.
Note areas requiring clarification or deeper discussion.
Avoid forming conclusions before the interview starts.
This act requires any employer with 25 or more employees must disclose the pay range in the job posting for any position.
Wage Transparency Act
Job Postings: Must list the salary or hourly range the employer reasonably expects to pay for the position at that time.
Who is our New Hire Specialist in New England?
Karen Burgos
Karen started with the company in December of 2023. She is fluent in Spanish. She handles all pre-employment for NE, Empire and Keystone.
Open ended questions encourage candidates to provide detailed responses. This type of question requires a specific, limited choice of answers, typically a "yes" or "no"
Closed ended Question
Open-ended: "Describe a time..." → Reveals behaviors, judgment, and problem-solving skills.
Closed-ended: "Do you have experience..." → Confirms qualifications, licenses, certifications, or specific experience.
Under this law, employers cannot ask about an applicant's criminal record on an initial written job application.
"Ban the Box"
The rule applies to both public and private employers in the state, delaying criminal history inquiries until later in the hiring process. (In person interview)
What is the average cost per new hire?
21K to 24K
Cost per hire is typically 30% of the annual income.
- Time/Additional Work
- Productivity
- Sourcing, Interviewing
This type of question allows you to dig deeper into a candidate's answer and gather more detail
Probing question
Find and discuss yellow flags for clarification. Dig deeper into incomplete or vauge answers.
Can you tell me more about that?
Can you give me an example?
This act prohibits employers from asking job applicants about salary history.
Massachusetts Equal Pay Act
The Act prohibits employers from asking job applicants about salary history, with two exceptions: The candidate voluntarily discloses their pay; or the employer extends an offer of employment to the candidate with stated compensation.
This should be documented immediately after the interview
Feedback/Evaluation (In Phenom)
Interview feedback is most accurate when submitted right after the interview, before details fade or get confused.
Timely feedback allows recruiters to communicate next steps more quickly, which reflects positively on the organization and keeps candidates engaged.
This interview style uses the same set of questions for every candidate to ensure consistency
Structured Interview
This hiring practice helps ensure fairness, improves candidate comparisons, and reduces unconscious bias by evaluating all candidates against the same job-related criteria.
This Employment Eligibility Verification form, is a mandatory U.S. government document used to verify the identity and legal work authorization of every new hire in the United States.
Form I-9
Section 1 (Employee): Completed by the employee on or before their first day of paid work.
Section 2 (Employer): Completed by the employer within three business days of the employee's start date, where the employer reviews physical or approved remote identity documents.