Client Services & ECC
Who is the ECC manager?
Who is Pamela Marquez?
ADA
What is the Americans with Disabilities Act?
The zip code of the Red Cross chapter
Name the 6 Response Managers
Who are Lenore, Nancy, Jefferson, Doran, Harry, and Luca?
What is a 10-41?
Suspicious Fire
Name one Caseworker
Who are Christine, Christiane, Aura, Lilliam?
What is an egress?
An exit
The "five C's" - the Values of the ARC
What are Compassionate, Credible, Creative, Committed, and Collaborative?
Name everyone in the room right now (name and last name)
???
Give 3 reasons why DOB or HPD would issue a vacate
Structural instability, fire damage, all utilities off, no secondary exit, illegal subdivision, illegal utility hook up
Name as many ECC people as you can
Who are Alicia, Awel, Ariell, Brendan, Chris, Sikandra, Rebecca, Melinda, Pam, Hodo, Sarah, Sandip, Shanel, Barbara, Justin?
DMH
List the contents of a comfort kit
Toothbrush, toothpaste, comb, shampoo, body wash, small towel, napkins, deodorant, razor, shaving cream
The CEO of the American Red Cross
Who is Gail McGovern?
The year Hurricane Sandy hit New York State
What is 2012?
The Red Cross toll-free phone number
What is (877) 733-2767?
ERV
What is an Emergency Response Vehicle?
The year the American Red Cross was founded
What is 1881?
Who is Mary Barneby?
Who is the Commissioner of the NYC Office of Emergency Management?
Who is Zachary Iscol?
Name 8 things that should be included in a Housing Request sent to the ECC
What are:
Name of Head of Household, Family Composition, Duration, Pets, Access Needs, Borough of Preference and Alternates, Case Number, Call ID, other pertinent information
A 10-77
What is a Residential High-Rise Fire?
The password to unlock the iPads
What is 1122?
Name GNY CEO's previous job
What is CEO of the Girl Scouts?
The number of feet of water damage needed to qualify for Major assistance
What is 18 inches?