It's in the deck somewhere
No "BUT"s about it
So what's in it for me?
Spicy Questions
100
Name the portfolio offering that combines the Virtualization Migration Assessment and Pilot.
Virtualization Foundation Deployment (VFD)
100
What is the primary role of a Red Hat Technical Account Manager (TAM) for a customer?
To serve as a single technical point of contact who provides proactive planning, risk management, and strategic guidance to help organizations maximize their Red Hat investment.
100
True or False? Ansible subscription bookings increase by 176% if training is present in an account at the time of an Ansible renewal.
True
100
True or False? 50% of VMA engagements are followed by sales of subscriptions AND services.
False. 91% of VMA engagements are followed by sales of subscriptions AND services.
200
Name one of the automation sales tactics for CY26?
Name one of the following:
- Automate at Scale
- Optimize and Modernize IT Ops
- AIOps: Turn Intelligence into Action
- Network Automation
200
Your customer is considering forgoing Red Hat Consulting Services for another Services provider or simply doing the work in-house. Name a differentiator for Red Hat Consulting that you would mention to convince them of our value.
(any of the following)
Hands-on mentoring.
Depth and breadth of expertise from the technology source.
Commitment to open source principles and leadership.
Flexibility to support outcome-based results.
200
Are TSMs involved in account planning?
THEY SHOULD BE!!!!
200
What new Ansible Services Selling Framework is replacing the old Automation Adoption Journey to help customers widely scale Ansible across their organization?
Automation Elevation Program
300
What is the newest tier of Red hat Learning Subscription (RHLS)?
RHLS Course
300
How would you respond to the following customer objection: "I already pay for technical support, why should I have TAM Services?".
TAM Services provides:
- assistance beyond technical support (like proactive work to prevent incidents)
- accelerated recovery from and fixing of issues
- enablement of customer staff
- guidance on best practices and future product directions
300
How might you use data to illustrate the importance of including training when working with your AE to craft the deal?
Explain that accounts with previous training purchases have an 8X higher spend over accounts without training.
300
What should you do as a Services Seller during the execution of the VMA?
Position and close the full migration; the VMF; ensuring that you include the right training to enable your customers teams and TAM to help support them through their journey.
400
A customer is asking Red Hat for a strategic, structured approach to evaluate and modernize their Linux infrastructure. What solution will you propose?
Linux Migration Assessment (LMA)
400
Your customer asks if we can help them achieve complete control over data, operations, and technology within a digital environment, meeting national/regional mandates for data residency, regulatory compliance, and independence. What type of solution will you recommend?
Red Hat Sovereign Cloud solutions
400
What is Kevin's mantra (appears in newsletters and speeches) that applies to both working with your account team as well as customers?
Lead from the front.
400
What is typically the initial step Red Hat Consulting takes to help a customer identify pain points and build a strategic roadmap for a new technology journey?
A Services Assessment (ex: Virtualization Migration, AI or Developer Experience Assessment)
500
What Services offering is a best fit for customers who are looking to get kickstart their AI journey? In other words, they need to build a strategy while being enabled.
AI Assessment
500
How would you respond to a customer who says they don't need help with culture or process change as they implement new technology?
Explain that platform success is 20% technology and 80% people.
500
How does the presence of Red Hat Services in an account change your subs sales?
Red Hat Services presence increase your subscriptions by 20X.
500
How do we work with partners in Red Hat Services?
Ask your manager.