General REDCap
How to Join
Records
Scheduling
Tracking
100

What are the two projects?

All of Us Participant Scheduling & Work Queue 

and

All of Us Mass Recruitment Tracking 

100

What do you do before you call anyone?

Look them up on Yellow Schedule and REDCap

100

How do you add people to REDCap?

How to Join link

100

Who has access to Yellow Schedule? How do you log in?

Everyone and everyone uses the same login info

100

How do you check to see how many participants are scheduled for today? (The quick way)

Click "Today"

200

Which field do you update all the time?

Time Stamp 

200

In what order do you look people up? 

Last Name

First Name

Email

Record ID

200

What do you do to prevent duplicates?

SEARCH.SEARCH.SEARCH.

200

What are the 4 different schedules? Which ones do you schedule into?

Central

Delnor

Vernon Hills

Remote

200

What are the two view for the schedule?

Daily and Weekly

300

When do you add someone from the bulk mail project to the main project?

When they express interest
300

What do you do if someone wants to be called on Saturdays

Type it in the field 

300

What do you do if there is a duplicate?

Email Queenie 

300

How long are Physical Measurements?

60 minutes

300

What are the two types of notes and what is the different?

Notes on the account follow the participant

Notes on the schedule is information relevant to the visit

400

What are the different Tiers for the General Call list?

Tier one

Tier two

Tier three

400

Do you have to put email and phone number?

Yes unless participant is persistent 

400

Explain 3 ways you can use REDCap to tailor your language for Call list?

HealthPro Status

Bulk Mail (upcoming appointment)

Tier List (Where they were recruited)

Review Call Log

400

What are all the extended hours?

Monday- 7:30AM-8:30AM

Wednesday - 3:30PM-6:00PM

Friday- 7:30AM-8:30AM

400

What do you do on REDCap and Yellow Schedule if a participant Declined the Study?

Update Contact Status and Yellow Schedule Status

500

What is the difference between Bulk Mail and Tier Call list?

Tier Call List is people that expressed interested and we signed them up to our All of Us Project

Bulk Mail are people that have upcoming appointments in NM

500

How do you access the "How to join" link?

Demonstrate.

500

When do "Unsubscribed" vs "Do Not Contact"

Explain. 
500

For Wednesday Hours, what is the last time we see a participant? What are the requirements? What is the reason for this

6:00PM - participants would need to do the online portion otherwise their visit is not guarantee due to the courier 

500

What are all the dot colors and meanings?

Green- confirmed

Blue- Complete

Grey- Declined Study/EHR

Pink - PMB

Yellow- Consenting

Red- Cancelled

Black - No Show 

Purple - Did not finish visit