SOP
Priority for searching records in the "All of Us Participant Scheduling and Work Queue" project.
90-days post primary consent date.
When are participants eligible for retention surveys?
Main goal of wellness calls.
What is to check in on participants during difficult times?
Color and services of retention appointments, respectively.
What are "light red" (salmon) and "Retention Surveys (60mins)"?
Monthly surveys to assess participant experience with covid-19.
What are COPE surveys?
The total number of REDCap projects participants who sign up via BULK call lists exist in.
How many is two?
The correct Contact Status box to be checked upon a participant completing surveys during a phone call.
What is "Surveys Completed"?
Type of contact log to be filled out during wellness calls.
What is "other" contact log?
The primary Research Study Coordinator for all Yellow Schedule SOP inquiries.
Who is Vanessa Garcia?
Appendix regarding covid-19 communications.
What is Appendix C-13?
The two mandatory "How to Join" fields confirmed upon every contact with a participant.
What are "Email" and "Phone Number"?
Checking "retention survey completed box under Retention Contact Status".
When is when participants complete retention surveys with us while on the phone?
Insert initials here in Excel file names to avoid corruption.
Where is at the end of the title of a completed calls list but prior to file type extensions?
Updating existing appointment day/time, rather than creating another (new) appointment.
What is rescheduling appointment?
DOUBLE JEOPARDY: According to AoURP’s June 7th “My Medical Minutes”, researchers studied the diet of 2,800 people over 20 years and found that people with a low intake of foods and drinks with a plant chemical were two to four times more likely to develop Alzheimer’s disease.
What are flavonoids?
Contact Status when the participant hangs up after a call has been answered.
What is "Hung Up"?
Project data collection instrument that is not manipulated by staff members making calls but can be helpful to cater language to participants.
What is HealthPro Status?
Sometimes wellness calls may lead to mention or completion of this.
What are COPE surveys?
Updating REDCap and Yellow Schedule for three types of events.
What are (re)scheduling, canceling and/or no show appointments?
As of most recent AoU At A Glance, the percentage of participants underrepresented in biomedical research (UBR).
What is 80.84%? (+/- 1%)
DOUBLE JEOPARDY: Situations when updating Contact Status fields (2 total) for either PM&B or Retention and not creating a contact log.
What is rescheduling/canceling/no show a participant's appointment?
Two fields updated when someone says they are not interested.
What are "Other statuses for this potential participant" and "Not eligible or declined" (provide reason)?
Automatically done upon save of wellness contact log.
Appointment Status identified by the following colors.
Blank/no dot:
Green:
Red:
Black:
Blue:
Lavender:
Yellow:
Grey:
Pink:
What are
Blank/no dot: Unconfirmed
Green: Confirmed
Red: Cancelled
Black: Did not attend/No show
Blue: Completed
Lavender: Visit Incomplete
Yellow: Consenting
Grey: Declined EHR/Study
Pink: PM&B
Name at least 3 National June Monthly Observances.
What are LGBTQIA Pride, Men’s Health, Safety, Adopt-A-Cat, Fresh Fruits and Vegetables, DJ, African-American Music Appreciation, Alzheimer’s & Brain Awareness, etc.