This gives you access to the Redox engine, network, a secure platform, and an expert integration partner. Also install, maintenance, and monitoring.
Annual platform license
1200 +
heartbeat/proactive
The best response to "That was a lot more than what I expected." (if they sell to smaller practices)
Based on what you’ve told me, are you saying these costs can’t be covered by what you charge your customer?
Two reasons Redox is a secure platform
HITRUST, SOC 2, HIPAA compliant
There is one for every "unique instance of an EHR" you would connect to in order to exchange data.
Connection (connection license)
This word describes our pricing model overall and why it's awesome.
Predictable, upfront, flat fee - any of these!
EHR
Response to "These connection fees are gonna get crazy! It's too much."
There is a discount schedule for our connection fees. Overall cost decreases as you add connection volume.
This option is for our customers who need fewer than 10 connections and primarily read-only workflows.
Basic Platform
The one hour of the day in which support is off the clock.
Trick question! 24/7, round the clock, babyy.
non-discrete data (pdf)
Something that Redox makes it easy to do! (also, on a fish)
scale
Response to... "Well we have a lot of sites, but this is a lot steeper than what I was expecting."
"What is your plan for integration if these costs don’t make sense for you?"
Our pricing is not based on volume, type of data, transactions, or THIS type of call.
API (API call)
Premium platform
The goal of our pricing is to offer you an option that comes well below the _______ and ______ of doing it yourself.
Technical costs/technical debt
Engineers are expensive, and hiring new engineers (for in-house) could cost around this amount.
About 100k-150k each.
The best sentence to use if a startup (with a product) is ready to go in 3 months but still balks at the price.
"I will go back and check if we have the flexibility to accommodate what you need. In the meantime, I will send you more resources and we'll stay in touch as we get closer." (or similar!)
Quick list of three things to relay if their product is not yet live and ready.
I'll send you these resources and link to Developer Portal, Sign up for our webinars, Let's set a day to check back in
This includes querying for clinical patient summaries from nationwide provider networks.
All platforms! (also accept CareQuality)
For startups who are not ready without a live product, this is the suggested amount of time for checking back with them officially.
60 days
D A I L Y D O U B L E!!!!!!
The approximate cost of doing 5 integrations in-house/on your own.
$312,000 - will also accept $300,000
Something creative you can do or say if they say the pricing is too high and will never work.
Three of Prince's Top Hits.
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