Referral Program Basics
Tracking & Communication
Existing Client Rewards
Medical Referral Network
Partnering with Providers
Final Jeopardy
100

When you refer a friend for a free arch support fitting, you and your friend both get this reward?

$100 toward lifetime arch supports

100

You can trigger an email sent to a client with their personal referral link by clicking this in Salesforce.

"Referral Interest” checkbox

100

This is the ERPLY promotion code for applying an existing client’s referral reward.

REF100EXIST - Existing Client referred someone that completed a demo - $100 off a lifetime arch support

100

Client must provide this to claim the Healthcare Provider Referral discount ($100 toward lifetime arch supports).

Referral Slip

100

Providers in this network can easily refer patients for personalized, non-invasive support at The Good Feet Store.

Medical Referral Network

200

This program is not intended for same-day use, does not expire, and is not available to employees?

The Referral Program

200

To ensure an existing client receives their reward, you must link a live account under this field in the Intake App.

"Referred by Friend/Family”

200

Existing clients receive this after their referred friend completes the intake app and demo.

An email with their $100 coupon and personal Referral link

200

When a client presents a referral slip, you must enter the provider’s name in this field in the Intake App.

“Who Referred You?” after selecting “Referred by Healthcare Provider”

200

This online form should be shared with providers interested in joining the Medical Referral Network, and marketing@goodfeetnw.com should be cc’d.

Medical Referral Network Interest Form

300

Referral rewards can be combined with these two discounts, but no others?

System Bundle Pricing and Military Discount

300

What is the best time to discuss the referral program and invite clients to bring a friend?

The 60-Day Success Visit

300

When a client has referred more than one person so you need to apply multiple REF100EXIST promotions in ERPLY, you should click this option.

“Apply more than once”

300

This is the ERPLY promotion code for clients who present a valid healthcare provider referral slip.

HCP – Referral $100 Off

300

These are the two ways we can submit healthcare providers to our network.

Community Partnerships Leads Form and Medical Referral Network Interest Form

300

Referral Program Mastery









What are the ERPLY promotion codes used for new client referrals, existing client referrals, and healthcare provider referrals?

REF100NEW, REF100EXIST, and HCP – Referral $100 Off

400

Existing clients can earn this many $100 referral rewards?

An unlimited number

400

 If a client says they were referred but you can’t find their referrer’s account, you should try this before applying the discount.

Check for misspellings or nicknames and retrying before noting it in their record

400

When a client redeems referral rewards, you must update this Salesforce field.

“Referred Clients Coupon Used Count”

400

This discount can be applied to only one lifetime arch support per client and stacks with bundle and military discounts.

$100 Healthcare Provider Referral discount

400

You can find provider mailing addresses for thank-you notes in this directory.

Medical Referral Network Directory in the Good Feet Bookmarks folder

500

This ERPLY promotion code must be used when applying the new client’s $100 referral discount?

REF100NEW

500

These are ways to share the referral program with clients.

Take-Home Envelope/Folder, Referral Cards, Referral Interest checkbox in Salesforce, Personal Text/Email (with templates in SOP), 60-Day Success Visit, and 40-day Referral Program Invitation email

500

Existing clients’ number of successful referrals can be found under this section in Salesforce.

Client Details > Coupon (“Successful Referrals”) or Client Details > Additional Information > Referred Accounts

500

What should be sent to the referring provider within 2 days of seeing their patient?

What is a thank-you note to the referring provider

500

After a provider fills out the interest form, this person will contact them to vet their participation.

Chief Medical Ambassador, Dr. Mehta