WHAT'S IT CALLED
HOW DO I DO IT
MAKE THAT REFERRAL
LET'S REVIEW
Miscellaneous
100
Typically used for tests, like CTs and MRIs.
What are Procedures?
100
I need to enter a new referral or search for a patient's referral.
What is Referral Entry?
100
I can free text these on the DX/PX?
What are diagnosis and procedures?
100
log into Citrix
What are Epictrain### and train###?
100
On the Appointment Desk, find the referral.
Where is Referral Tab?
200
Used for specialty consults
What are referrals?
200
Place checked approved for the referral.
Where are decision/approval on Authorization navigator?
200
When viewing the Referral Action activity, what icon indicates that the referral has been assigned to an appointment?
What is Green check mark?
200
Once you indicate that the referral has been authorized, you must enter this?
What is authorization reason?
200
Process of obtaining approval for a procedure from the patient's insurance company.
What is Preauthorization?
300
Shows referral items that need attention or further work or clarification
What are Referral Workqueues?
300
Alphabetize patients on the workqueues
What is click in the patient header column?
300
Shows list of referrals that exist
What is Referral Action Activity
300
Need to go to anther department without logging out
What is Change Context?
300
Mark the referral as approved in the decision section triggers this.
What is Authorization Reason?
400
Referrals to providers outside your organizaton
What are Outgoing Referrals?
400
I want to see only my department items on the workqueues
What is filter?
400
Shows List of appointments that could be assigned to a referral.
What is Appointment List Activity?
400
Name the two referral classes that the Referred By Department MUST be filled in or the referral will not fall to a Workqueues.
What are Internal and Outgoing classes?
400
Name two of the three type of Referral Workqueue that must be completed.
What are the Unscheduled; Scheduled and Unauthorized; Scheduled, Authorized and Patient Unaware?
500
Kind of service to be provided.
What is Referral Type?
500
Finish referral process and way to track notes
What is Close the Loop?
500
This indicates the relationship between the referring provider and performing provider
What is Referral Class?
500
For incoming class, this MUST be filled in or the referral will not fall to the Workqueues.
What is Referred to department?
500
This allows you to see any available appointments.
What is assign?