FLP
Mortgage/Home Equity
LP/LP+
GAP
MISC
100

What does "FLP" stand for? 

Financial Life Planning. 

100

If a member comes in asking about a Mortgage for purchasing a house what do we do? 

We would ask them if they would like us to put in a referral to the mortgage center for someone to be in contact with them. 

100

What does Loan Protection cover? 

 Benefits include:

  • Accidental Dismemberment
  • Terminal Illness
  • Hospitalization
  • Family Medical Leave
  • Loss of Life of a Non-Protected Dependent
100

What is GAP?

GAP may reduce or eliminate the gap between what your vehicle insurance will pay and what you owe on your loan, if your vehicle is deemed a total loss.

100

What does Financial wellbeing mean? 

 A person feels financially well when they feel that are secure in their finances and they are able to spend extra money to enjoy themselves as well. 

200
Name 3 things our FLP department can help with: 

College planning, IRA's, 401K's, retirement planning, investment planning, ETC. 

200

Who is allowed to speak to a member about Home equity/Mortgage Refi rates or answer general questions they may have? 

Only those with NMLS certifications may discuss these things with members. 

200
What loans qualify for LP and LP+?

Direct Consumer, and Credit Card. 

200

What is the company that we use to pull our quotes for GAP through? 

CUNA Mutual. 

200
Does GreenPath count as a referral? 

Yes, you would just submit a normal FLP referral and put "GreenPath" in the notes. 

300

Where do we put a referral in for our members? 

In DNA, Under "referral by tax ID" 

300

How long does the Home equity application typically take? 

45-60 Days. 

300

Is there a maximum age that a member can be to have LP/LP+? 

No, However the Value goes down significantly after 75 years of age. 

300

What types of loans qualify for GAP? 

Auto's, boats, motorcycles and powersports. 

300

What are the four main types of referrals we would use?

FLP, Insurance, Mortgage, and Commercial. 

400

Who is our current FLP advisor? 

Justin Blair. 

400

For a fixed Home equity what are the available terms? 

10,15 or 20 years.

400

What are the monetary benefits of LP? 

$100,000 up to 75 and $25,000 75+

400

How much does GAP cost for an AUTO Loan? 

$495 

400

What does Dylan say when members want to specifically work with him? 

"well my associate over here.." 

500

Are Financial Life Planner's required to be licensed? If so, what licensing is required? 

After the first year on the job Lake Trust does require their FLP's to be licensed. They are required to be licensed by the FINRA. 

500

What is needed in order to close an Home Equity Line of Credit? 

Request to Close LOC form or Written Authorization to Close must be signed by member(s) to close a HELOC account. A recorded phone call is not sufficient for HELOC closures.

500

How much does it cost to add LP and LP+ to the loan? 

LP- $2.00 per $1,000

LP+ - $4.25 per $1,000 

500

Can a member add GAP to their Loan at any time? 

Yes, however if they add it after they have already closed they will have to pay out of pocket. 

500

What is the website that we use to track our metrics for referrals, memberships, loans, and deposits? 

Power BI