Finish That Sentence
"Do you have a business ___"
Card
What does CPR stand for
Creating Personal Relationships
Billy shows up late to a meeting. What great work habit should he practice?
Be on time
"I hate ATT" What type of objection is this?
Emotional
What is the equipment fee for standalone internet?
$10
Think
What does FFF stand for
Feel, Felt, Found
Billy left the field at 7:30 because he closed 3 sales. What didn't Billy do?
Work a full day
"I'm not interested." What type of objection is this?
Generic
How long does the customer have HBO max for if they sign up for standalone internet?
"I'm in the middle of a meeting. I'm ___ "
Busy
What does RRR stand for
Repeat, Relate, Resume
Billy is still on his 1st loop by 5:30pm. What is Billy not doing correctly?
Working his Territory Correctly
What is an early objection?
1. An attempt by the customer not to be sold
2. An automatic response
What is the price of Internet 1000 and the XTRA package bundled?
$114.97
"I like the sound of that, can you just come ____ later"
Back or by
What does AIR stand for
Acknowledge, Ignore, Resume
Billy got to the field and realized his tablet was on 50%. What could Billy have done differently?
Be prepared
What is the most common reason customers have emotional objections?
They had a bad experience in the past.
What are the two types of fiber instillation methods?
1.Aerial
2. Burial
1. Scammed
2. Sales
What does FORDS stand for
Family, Occupation, Recreation, Dreams, Sports
Billy was a bit rude to the TPV agent and customer when placing his order. What should Billy have done?
Respect the customer and the client
What do we want the customer to do when they give us an emotional objection?
Vent their concern
Standalone internet is $60. When bundled with AT&T TV what price does the internet drop down to?
$40