Open Ended Questions
If you use this type of question you will receive yes, no or another single word response.
What are closed questions?
This type of affirmation is used to acknowledge and encourage actions that demonstrate effort in an area of continuous growth.
What is an affirmation booster?
Statements which add little meaning to what was said.
What is a simple reflection? or What is a repeat or rephrase reflection?
Being aware of one's emotional and physical state allows us to know if mindfulness strategies are needed.
What is Check yourself?
The agencies commitment to taking risks, challenging bias, and pursuing solutions with integrity and tenacity.
What is Courage?
Many open ended questions begin with these 2 letters of the alphabet.
What is W and H?
This form of affirmation acknowledges natural strengths and abilities.
What are celebratory affirmations?
Making the effort to understand someone's emotional experience rather than truly knowing their experience.
What is empathy?
-self affirmations
-internal pep-talk
-deep breathing
-imagery/visualizing
-body scan
What are mindfulness strategies?
Free choice of ones acts or states without outside influence, freedom to live as one choses, or to act or decide without consulting others.
What is Self Determination?
"How did you come to that conclusion?" is better than starting with this particular "W" word.
What is "Why"?
A concept related to balancing the number of affirmations provided with how frequently you address a concern or need.
What is the 5:1 ratio?
A passive process we do without thinking vs. listening with full presence and intent.
What is the difference between hearing and active listening?
Communicating without conscious thought -"shooting from the hip."
What is Reactive?
A common urge and desire to tell others what approach and actions to take.
What is the "righting reflex?"
Similar to open ended questions this style of questioning utilizes numbers to determine motivational level.
What is the readiness ruler or scaling questions?
"I think you're making great progress." "Thank you for your hard work."
What is "not" an affirmation?
When giving this type of reflection always end with the statement that represents change.
What is change vs. sustain talk?
Communication that considers long-term vs. short-term outcomes. Giving pause to process.
What is Responsive?
-Believes that knowledge base can grow.
-Feedback is essential to growth and change.
-Success in others is inspiring.
-Challenges are embraced and lead to growth.
What is growth mindset?
To gain clarity, encourage critical thinking, build relationships or refer to a previous contact.
What is the intent of asking open ended questions?
This step of affirmation builds critical thinking by connecting to something of meaning.
What is the third step of affirmations?
-asking a question after providing a reflection
-filling in silence with a response
-forgetting to read non-verbal cues
What are reflection pitfalls?
Finish the quote "Check yourself, before ... "
What is "before you wreck yourself?"
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