Access code
What is an access code?
A series of code consisting of 30-31 characters divided into 6 sections.
Do we change the username for our callers?
No
What are the 3 types of courses?
Instructor use
Coordinator
Standard
What are the types of assignment?
Homework
Quiz
Test
Which platform uses the 4x4 format course ID?
MathXL
How can an Instructor get access to our website?
Through the website/Online registration form.
An instructor would like to change the last name on his account due to divorce, how would you assist?
Walk the instructor through.
What are the types of courses in which students cannot register to?
Instructor use
Coordinator course
Which tab on a MathXL course can an instructor create/edit an assignment?
HW and Test Manager
How to change a status of student from Active to Inactive in a MathXL stand-alone course? Perform the steps.
Course roster >> Change status >>> save
What are the 5w's of access codes?
What is an access code?
Who uses an access code?
When to use an access code?
Where to use an access code?
How to use an access code?
A K12 student is calling to have his email address changed, what will you do?
Ask security question and cater the request.
How to copy a course from another instructor in MathXL Stand-alone? From the XL Dashboard, perform the steps.
XL Dashboard >> Click on the your name >> Click on My Courses >> Click on Create or Copy a course.
or
XL Dashboard >> Course Manager >> Create or Copy a course
Which type of assignment can you pool questions?
Quiz/Test
How will you support blank access code issue?
Screenshot then endorse to TL for CMR
An instructor's access to IRC has expired. How long can our tier 2 support extend their access?
4 years
TorF: Students and Instructors have the option to change their last name on the account.
True
For MathXL Stand-alone, how can they limit the access of a section instructor once the course is created? Perform the steps.
Course Manager >> Actions_Change Settings >> Go >> Course Access >> Edit
Which type of assignment can you create questions?
Quiz, homework, test
What Protection Act in US is protecting the privacy of students 13 years old and below?
COPPA
What will you do for an expired 5 months and 24 months access?
do not extend for 5 months access and extend the 24 months access until to the date it is supposed to end.
An instructor would like to change his email address on the account from his gmail.com email to faculty.kctcs.edu email, how would you support?
Walk the instructor through
or
Ask security question and cater the request.
What do we call the course ID for MathXL Stand-alone?
4x4 format.
Which assignment type in MathXL Stand-alone offers re-work by default?
Homework
What is my complete name?
Devemer Salvador