Documentation
The button to tag in another department
What is the Create Task button?
What we must educate on every call?
What is the Balance?
What is the legal schedule?
After a new call has been made, we document?
What is a New Service Interaction?
Question when Unauthorized caller wants to make a payment?
What is the amount you would like to pay?
Multiple topics on the same call should be documented
What is in the same service interaction?
What is send to attorney date?
Initial service interaction should always be
What is Closed?
The 5 states that require special provisions when receiving a notice?
What is CA, CO, FL, WA and TX?