Insurance
Money Money Money
CRA Sites
Manual Verification
Error/No Error
100

The number of days out to schedule a patient who has Johns Hopkins EHP for a CT Chest. 

What is 14 days out?

100

3D Screening Mammogram Bilat - Maryland Physicians Care

What is $50 for the tomo portion since it is not covered by MPC? MPC only covers tomo for diagnostic/callback  mammos.

100

Open MRI locations

What is Olney and Mt. Airy?

100

Name one MCO that we not utilize the Medicaid # as the Policy ID.

What is Amerigroup, Priority Partners and MedStar Family Choice?

100

The patient has an order for X-ray Chest, X-ray Knee, and X-ray R Hip but the order is only associated with 1 exam.

What is ERROR? The script must be attached/assoicated to all of the exams it applies to.

200

True or false: Mercy Health Clinic patients do not have to pay anything ATOS.

What is False? They pay a $35 fee per visit.

200

3D Screening Mammogram Bilat - Priority Partners

What is $0?

200

Sites that perform Breast Biopsies

What is Bethesda, Bowie South, WIG, and Frederick?

200

The website we can use to manually verify Medicare.

What is Availity?

200

The patient did not provide an email, the No Email Address box is checked off on the Registration, but the PSR did not leave a note stating "No Email"

What is NO ERROR? The No Email Address check box works as documentation to support why there is no email. PSRs no longer need to leave a note if this box is checked. Reminder: We want to try to get an email from ALL patients!

300

The code to use for a UHC MDIPA patient having a Mammogram, RAD=PG.

What is 2906? Charles and PG county patients are now considered non-capitated for all exams.



300

Reasons to log into TSYS

What are patients paying a bill, collecting medical records fees and Imagine Pay downtime? Also, to check transactions in the event a patient was charged twice. Reminder: Fill out a handwritten CRA receipt and Miscellaneous OTC form.

300

What sites have a Radiologist scheduled on Saturday's?

What are Rockville, Greenbelt MRI, Frederick, Lockwood and often Bowie. 

300

The password for the EVS/Medicaid website

What is CRARadnet2021**?

300

The patient has Carefirst Community Health Plan, and the Employer Name field is left blank

What is NO ERROR? Carefirst Community Health does not come from an employer. It is Medical Assistance from the state.

400

True or false: For Medchex/Omni Healthcare patients, the patient must sign the approval ATOS. The approval will be scanned into RIS and saved as Insurance Eligibility.

What is False? It will be scanned in as Insurance Authorization and should be rescanned in under Insurance Authorization after it has been signed by the patient.

400

CT Chest Abdomen Pelvis W/WO - UHC MDIPA (Rad=HOW)

What is patient will need to self pay- $972?

400

What location can a patient go to for an US Venous Doppler of both legs, DX: Varicose Veins

What is patient should be referred to a vascular lab? CRA does not perform

400
The benefits due ATOS for XIK905538468 DOB 12/01/1993, Ultrasound Abdomen

What is a $40 copay?

400

The patient sent a complete and valid script to us via Secure Pic, we applied the PAID stamp to it after taking a payment, and rescanned it into RIS on the date of service

What is ERROR? This would be a duplicate requisition. Scripts should only be scanned into RIS once. Make sure the right click+Change Associations. 

500

True or False: We cannot see Kaiser patients.

What is False? They can be seen if they have a Kaiser referral authorizing them to have the exam done at CRA. Note: Kaiser Flexible Choice/ Added Choice plans do not require an authorization/referral for low modality exams, only high modality exams. However, their cost share is 40% greater at our locations. Other Kaiser plans require the referral for ALL exams.

500

MRI Shoulder Arthrogram - Self Pay

What is $886?

500

What sites perform CT on Saturday?

What is Frederick, Bowie, Greenbelt (every other) and Rockville (every other, non-contrast CT only)?

500

The information that should be documented in Order Notes when you manually verify an insurance over the phone

What is the phone number called, who was spoken to/ indicated automated system, active coverage with effective date, benefits owed: coinsurance, copay, deductible and reference number if available. 

500

A walk in, self pay, X-Ray patient is arrived with the following attachments scanned in ATOS: Driver's License, Script/Referral, Patient Responsibility Waiver, Registration.

What is ERROR? The SCANNED RECEIPT is missing.

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