FYI
This should be done with a duplicate phone number
what is removing it
This is required before opting in the trustee phone number
What is obtaining mobile consent
This is the reference used for the AH/individual who established the POA paperwork
What is the principal
This should be done if the box is checked on the top of the conversion form
What is close the account
This department should be emailed if we are unable to reissue a check in Atlas
What is BEST support/official check stop
This should be updated for every Trustee profile on a Trust account
What is Citizenship for each Trustee
This can be a separate Notary as long as it is from these 2 states
What is California and Florida
This should be applied to both the AIF and principal profile for closed and joint accounts
What is add a Priority Note
This is needed to be submitted when middle name or initial is listed on form but not atlas
What is an HSU
A check can be reissued without documents as long as it's within a certain time frame
What is 90 days
This should be added to all profiles to list the actions taken after processing.
What is leaving detailed notations on all profiles. (Account level to make it easier)
This should be done when any information on the APP/TCF is unclear
What is obtain verbal
This should be sent out after the AIF has been added to the account
What is the account agreement
These 2 documents are needed to complete an UTMA conversion
What is the conversion form and F/B of DL
This should be requested when we don't receive both pages of DOL on same day
What is make OBC to inform we need DOL uploaded on same day
When processing a Trust Account, this Trustees email should be listed as the Trust profile email
What is Trustee #1s email
This should be done if person who has power to revoke is left blank (TCF)
What is OBC to obtain verbal & TL approval
This should be requested if there is more than one person listed to act as AIF on the DPOA (Jointly/separately)
What is an SLOI advising they will not be acting
This should be unenrolled when converting a Custodial account
What is removing Paperless statements
These 3 things need to match in order to reissue a check
What is the date, the amount, and the check number
This number should be entered by default on Trust profile when processing a Trust
What is Trustee #1s phone number
This can be TL approved as long as the date is included in Notary section
What's is Today's Date
These 3 documents are needed to complete POA processing
What is DPOA, DB Affidavit, and F/B of DL
This needs to be completed once the UTMA conversion is completed
What is obc to Primary owner
This should be transferred to which department when the check status is showing as "cashed"
What is Reg E