Acronyms
MEM
Meeting Event Manager
Attendee Information/Dietary Considerations
Screen where you check pending nights.
Invitee Management>Hotel Requests
Where can you find MER?
Launcher
Association Needed on Every Email
Label
QSS
Quality Support Specialist
Hot key for Activities
Shift X
Where you change an Attendees Hotel Request
Modify Travel
Folder the Hotel Rooming List is housed in
Hotel>Internal Access
This is done when a reply is not needed
Move to Complete
ROH
Run of House
SLA
Service Level Agreement
The screen where you update an Activity
Modify Registration
The report you pull to check for discrepancies
Exceptions Report
Use this when searching for only YOUR emails
Employee Search
R&T(BTM)
Room & Tax (Bill to Master)
Where all program information is housed.
Program Guidelines
The number of "dummy" rooms housed in Pre/Post
20
This should be deleted before saving or emailing the Rooming List
Credit card Information
This is added when follow up is needed.
New Task
PCI
Payment Card Industry
Screen used to book Hotel.
Inventory>Hotel/Cruise Booking
Where you pull the Hotel Request Detail Report
Reports>Standard Reports
What you do if you don't know where the report is housed
Click this to start view all the Attendee emails
Envelope Icon