General Knowledge
Salesforce
Vision
SAP
Transfers
100

How many brands does Regional Brands have?

10

100

Who will always be in the Primary Service Agent area of a case?

The Seed Service Advisor (SSA)
100

What tab do we use for grower accounts?

Customer and Orders 
100

Where would you find general information about a grower's account?

XD03

100

What are the two types of transfers?

Pre-Ship and Post-Ship

200

What are options for packaging for corn?

Bags and Boxes

200

What are the two main queues you will use?

Regional Brand COS Queue and MY Open Cases Queue

200

Where can you find the dealer stock?

Dealer Order Tab

200

What does it mean if a line item is grayed out within an order?

The item has billed and cannot be modified.

200

When will a block occur on a transfer?

When you transfer between dealerships

300

What are packaging for beans?

Bags, Boxes, and Bulk

300

What are the different ways to claim a case?

Hit accept, change owner in case, and change owner on main screen

300

What two pieces of information do you need to pull up a list of growers in Vision?

FSR and Dealer 

300

Where can you find a list of all transfers completed for a dealership?

With the Transfer Report/ YTRNFR

300

What tab can you find a lot number under in Vision?

The Shipping Details tab within an order

400

What are the 2 payment structures for growers 

Billable and Non Billable 

400

How would you find the FSR and SSA for a dealership?

Under Account Roles or by clicking on the dealer's account name in a case 

400

What is an additional way, other than in an individual order, to see product under a dealership?

Inventory Tab

400

How do you remove a transfer block within SAP?

Go to the rejection reason on a line item and enter in the Y1 Reject for Billing reason

400

When do you not remove a block?

We do not remove a block if there is no customer signature on the transfer form.

500

What is Carter's real name?

Clayton.

500

Where do I find a dealer for a grower?

Under the Current Dealer Tab

500

How do you remove a transfer block within Vison? When do you not remove a block?

Within "Transfer Approvals" on a receiving dealership. 

500

How do you find out if a grower has a credit block on their account?

In the Credit Management Overview tab of a grower's master data

500

What are the SAP T-Codes needed to reverse a transfer made by mistake?

VA02 and YTRNFR