At Our Best
You never know!
Joint Commission
Registration
Emergency Response
100

Fill in the missing letters to identify one of Children's culture concepts!

_e 

H_r_ 

N_w

100

What is the fastest land animal in the world?

Cheetah

100

How do we know the surveyor is in fact who they say they are?

We ask for a badge

100

How many different ways should we be searching for a patient, prior to creating a new patient?

3

100

Where can we find emergency response plans?

In our red/white (@ SGM) binders, or on the Q drive under your location.

200

What value does this best describe?

  • I respect and value diverse backgrounds, styles and perspectives.
  • I invite and recognize the strengths and contributions of others.
  • I include people in decisions that impact them.

Collaboration

200

Name the only state that is 1 syllabol.

Maine

200

Who should we be contacting immediately upon the arrival of the surveyor?

Site/building manager and/or AOC

200

What should we always read when going into a patient chart?

FYI and/or appointment notes/messages, security and other flags

200

Which is not a response plan we have listed in our Emergency Response Plan documents?

Missing child

Active Shooter

Hurricane Response

300

Name 3 out of 5 of our values here at Children's Wisconsin

3 of the following:

Purpose

Collaboration

Integrity 

Health

Innovation 

300

What is Wisconsin's state bird?

American Robin

300

Joint commission may be listening to our screening questions- what are the 3 screening questions?

  • Has anyone with you here today tested positive for COVID-19 or any other infection (within the past 10 days)?
  • Has anyone with you here today been exposed to COVID-19, Chicken Pox, Shingles, Tuberculosis (Tb), or Measles (within the past 10 days)?
  • Does anyone here today have any symptoms of illness (reference symptoms window cling)? 


300

What do we put if a patient family refuses to give a SSN?

All 9's (999-99-9999)

300

Does the front desk have roles in a missing child response plan?

YES- CHECK your areas that we need to cover to search!

400

Where do we want to remain on the mood elevator?

Curious

400

Who won the first ever NFL Superbowl?

Green Bay Packers!

400
Fill in the blank:

Badges need to be worn (ABOVE OR BELOW) the waist?

ABOVE

400

If grandma is bringing child in- and states she is legal guardian, can she sign consent?

If we have paperwork on file and she is listed as 'yes' to legal guardian; otherwise no. 

400

Who is responsible to call 911 in an emergent situation?

YOU!/EVERYONE

500

What type of styles are these following? Controlling, analyzing, promoting, and supporting?


Behavioral 

500

What year was Children's Wisconsin Established? 

1894

500

It is acceptable to have up to 2 beverages on your desk, as long as they are covered? (TRUE or FALSE?)

FALSE- only 1 is allowed

500

Explain the differences we need to verify during
E-Check in vs. an appointment that was not completed via E-Check in for Greenfield and Kenosha locations?

E-Check in: 

Verify HIPPA

Thank them for utilizing, verify no changes- or go over the changes made. 

Not completed via E-Check in:

Verify HIPPA

Ask them to give:

Patient Address

Patient Phone Number

Email

PCP

Insurance

Any other unknowns unless area on checklist is elapsed- then everything in that section. 

500

What is the first step in an Active Shooter response?

GET OUT=RUN AWAY