Registration
What date on the academic calendar should a student finalize their registration by?
Add/drop date
MyCharlotte - Student Self Service - Apply to graduate and follow prompts to complete app
What system do we use to review Registrar documents such as transcripts and change of majors?
C7/ImageNow/Perceptive Content
How can a student obtain an enrollment verification BEFORE the semester starts?
Verify enrollment is done (SFAREGF) and verify expected graduation date (SGASTDN), note request, and escalate (if by phone/walk in) or copy request to ImageNow - Registrar (if by email)
Where does a student go to register for classes?
MyCharlotte - Registration Add Drop under Quick Links - Register for classes - select Term - search for course - "Add" to registration worksheet - click Submit and check for successful registration and/or any errors
When do we have commencement?
One in May (Spring), August (Summer) and December (Fall)
What system is used to review undergraduate admission applications and readmission applications?
Slate
What are the minimum requirements for a student who was placed on probation to get continued probation for another semester?
2.3 or higher semester GPA allows a student to get continued probation
What Banner Screen shows a student's registration audit history and any registration add/errors they may have received?
SFASTCA
Whose decision on the academic petition is the one that matters?
associate dean of the academic dept.
How long may it take for a degree audit to be completed and for a degree to be awarded after commencement?
Up to 4 to 6 weeks
What system is used to review transcript orders?
Parchment
What Banner Screen shows a student's holds and which one shows a student's program information?
SOAHOLD, SGASTDN
What are common resolutions to resolving 'registration add errors?'
Register for another course or section or contact the dept. offering the course
If a student wants to discuss the results of an academic petition, who should they contact?
academic dept. and/or the associate dean in charge of the final decision
Which third party fulfills our diploma orders?
Michaelsutter
What system is used to review the status of academic suspension appeals?
Appeals system - appeals.charlotte.edu
If a third party contacts us to verify a student's enrollment or degree info, where would we direct them to go? What would be an alternative if they don't want to do the first option?
National Student Clearinghouse, student can always send them a copy of their official transcript
List three Banner screens to check associated with registration troubleshooting.
SOAHOLD, SGASTDN, SFASRPO, SHADEGR, SFASTCA
Late add (add a course after add/drop), Late withdrawal (withdraw after the deadline), transient study (take a course at another school), transfer credit adjustment (changes to an existing transfer credit on record), registration overload (to exceed max hours for the semester), graduation ceremony (attend a different one), early entry graduate (for double counted classes to be added to financial aid)
Which screen shows existing graduation applications and what are the 3 statuses you may see on this screen?
SHADEGR, AA - applied, AW - awarded, DG - denied graduation
What system can students and staff use to review a student's degree requirements?
Degreeworks
A student was given an override to register for a course with no open seats and cannot register for it online. You review SFASRPO and see the student was given a registration override of AUTH for the course. What would you tell the student?
I do see that the dept. issued you an override for the course; however, this particular override doesn't bypass the closed seat error. The dept. will need to issue you either a CLOSED or PERMIT override for you to add the course.