UHC Benefits
UHC Systems
UHC Plans
UHC Member
Services
Compliance
100

Sent to an employee from another employee recognizing their efforts

What is a Bravo?

100

System used to enter PTO, update personal information, view your paycheck, etc.

What is Global Self Service (GSS)?

100

Sometimes called “Part C” or “MA Plans,” they are offered by private companies approved by Medicare

What is Medicare Advantage?

100

This brings personalized care into a member’s home to support both immediate and preventive medical care needs.

What are House Calls?

100

Number of days required to process a "clean" claim for non-participating providers

What is 30 days?

200

Number of hours the Bereavement Time Off Policy provides you when you experience the death of an immediate family member or a pregnancy loss.

What is up to a maximum of 40 hours for full time employees?

200

System used to schedule travel and enter expenses for reimbursement

What is Concur?

200

Plan which enrolls individuals who are entitled to both Medicare and medical assistance from a state plan under Medicaid  

What is Dual Special Needs (DSNP)?

200

Members with an over-the-counter (OTC), healthy food and utilities combined benefit can spend the credit loaded onto this to purchase thousands of covered items at more than 35,000 retail locations nationwide – a first for most members in standard plans and Chronic Special Needs Plans.

What is the U-card?

200

This is required when a beneficiary appoints any individual to act as his/her representative in requesting a direct member reimbursements or an appeal

What is an Appointment of Representative (AOR) form?

300

A shared language of talent that clearly describes expectations of success 

What is Common Language of Leadership (CLL)?

300

Application used to request system access

What is Secure?

300

An arrangement in which a company funds its own employee benefit plan

What is an Administrative Services Only (ASO) plan?

300

Vendors that are utilized to provide transportation to M&R members who have a transportation benefit for rides to doctor appointments, etc.

What is SafeRide and Modivcare?

300

An example of a violation to this statute would be a hospital providing rental rates below fair market value to a physician who refers business to the hospital

What is the Anti-Kickback Statute?

400

Pays out annual bonuses based on company and individual performance

What is the Rewarding Results Program (RRP)?

400

Policy administration system used for enrollment, billing, and fulfillment

What is Generation Policy System (GPS)?

400

Fully integrated D-SNPs (FIDE SNPs) and highly integrated D-SNPs (HIDE SNPs) with exclusively aligned enrollment with a Medicaid managed care organization (MCO)

What are Applicable Integrated Plans (AIP)?

400

Provides mental, behavioral, and/or psychological treatment services or therapy directly to patients utilizing a variety of treatment methodologies.

What are Behavioral Health Benefits?

400

Established quality standards for all laboratory testing to ensure the accuracy, reliability, and timeliness of patient test results, regardless of where the test is performed

What is Clinical Laboratory Improvement (CLIA)?

500

Amount a person can receive each year for tuition reimbursement

What is $5,250?

500

Three claim platforms where Medicare and Retirement claims are processed

What is NICE, COSMOS, and CSP Facets?

500

Health insurance plans that employers and plan sponsors can customize for retirees

What are Group Medicare Advantage or Group Retiree plans?

500

This helps to close gaps in care by caring for members in the comfort of their homes. The integrated care delivery program provides, arranges and coordinates medical care, behavioral health care and social services for Medicare Advantage members.  

What is Optum at Home?

500

Statute which protects and guarantees health insurance coverage when an employee changes jobs and protects health data integrity, confidentiality, and availability

What is the Health Insurance Portability and Accountability (HIPPA) Act?