Are external shipping boxes allowed in patient care areas?
What is- No - cardboard boxes are susceptible to moisture, water, vermin, and bacteria.
How and when is shared equipment cleaned?
Cleaned before and after each use.
What are the two patient identifiers?
Name and MRN # if MRN is not available- DOB
How would you define a safety event?
Anything that occurs outside of the normal routine or anticipated process
How would you respond to a fire on this unit?
What is- RACE, PASS
What wipes do we use for dirty toys? What if they are soiled with blood or bodily fluids?
Red wipes
*Toys soiled with blood or bodily fluids will be discarded and not cleaned.
How do you locate policies?
PolicyTech - located on Nemours Intranet
How do you report a safety event?
RL - Tile on Nemours Intranet page or call the hotline 57-RISK (57-7475)
Supplies need to be stored ___ inches from the sprinklers
18 inches
What are the 5 moments of hand hygiene
1. Before touching a patient 2. Before Clean/Aseptic Procedure 3. After body fluid exposure risk 4. After touching patient 5. After touching patient surroundings
How do you protect the confidentiality of protected health information (PHI)? List 3 ways
Log off computer terminals when not in use and at the end of shift. Do not discuss patients in public areas. Provide visual and auditory privacy when speaking with patients and families. Use and safeguard individual sign-on passwords for computer terminals. Store written patient information in a way that prevents viewing by the public. Dispose of confidential paper documents in appropriate bins
If a patient's first language is not english, what resources are utilized to ensure the patient understands communications?
Video Remote Interpretation device (available in all areas of the hospital), Language Services Associates/Interpretalk (LSA) (Phone interpretation service), Albors/Interpreters Unlimited (In person interpreter), Nemours App (Spanish language available)
What is RACE/PASS stand for
Rescue, Alarm, Contain, Extinguish/Evacuate
Pull, Aim, Squeeze and Sweep
What are instructions for use (IFUs)? Where would you find the instructions for cleaning a device or piece of equipment?
IFUs are the instruction manual detaling how to properly use and maintain equipment/instruments, including the steps required for cleaning and disinfection and the products/wipes compatible for use on the device/equipment.
IFUs can be found on Nemours Intranet page (scroll to bottom of page, under section "Help me to access")
What are the three requirements of universal protocol?
Pre-procedural patient and procedure verification, site marking, pre-procedure time out
How do you make sure the patient and family understood what you taught them?
Through teach-back: The patient/family demonstrates required skills and is able to explain in their own words the concepts or information taught. The expected outcomes are that the patient/family can verbalize comprehensively, demonstrate independently, problem-solve and know
where to go for resources or additional help and support.
What are Safety Data Sheets (SDS)? Where are they located?
Documents that contain information about hazardous chemicals and substances. Includes precautions for safe handling, use, and storage, how to respond to spills and exposure.
Located on Nemours Intranet (scroll to bottom of page, under section "Help me to access") or call 800-451-8346
Why is it important to know the wet time for each type of disinfectant wipe?
Improper use of the wipes could lead to germs reaching the next patient
How do you respond to a surveyor (TJC, AHCA, etc.) if you do not know the answer to a question?
Use the 4 R's:
*Relax - Take a deep breath, don't get nervous
*Rephrase - Ask surveyor to repeat their question if you don't understand
*Resources - If unsure of an answer, know where you can find it. Use resources on continuous readiness page, policy tech, or contact supervisor
*Respond - Answer as best you can; be brief and to the point; refrain from elaborating/offering additional information
True or False - The patient must be told about unanticipated outcomes of their care.
True - Each patient has the right to receive open and honest communication regarding their health status and outcomes of care, treatment, and services, including unanticipated outcomes.