How many days do you have to be able to reinstate without UW approval?
What is 30
100
Insured calls in and says his policy has been cancelled and wants to know why, where do you look?
What is CPF for eCliq and AQS policies, and Safedoc and Comline for Safeco policies
100
what is the TAM activity code?
What is REIN
100
Can the insured make a payment after the billing department is closed?
What is yes
100
A bumble bees' wings beat how many times per second?
What is 130
200
How many days do you have binding authority for in order to reinstate a Safeco policy without a Verbal/Signed Statement of No Loss
What is 17
200
Where do look for DNR in Comline?
What is Page 01 Common Info
200
What is the time frame to set up an OO?
What is 6 am Rush for the next business day
200
Can you use esignature for a NLL?
Yes
200
Who sang these words, "haters gonna hate hate hate hate and players gonna play play play play" ?
What is Taylor Swift
300
Name one thing that would remove our binding authority?
What is a reinstatement or cancellation or claim within the last 12 months
300
Where do you find notes from the UW in Comline about why the policy is listed as DNR?
What is Page 08 Common Info
300
Where do you find the NLL?
What is right click on policy, form letters, NLL
300
What do you tell the insured when you send the NLL?
What is return the completed document and call billing the same day.
Sign, date, and time
300
Why is today a great day in Mariners Baseball History?
What is their GM Jack Zduriencik was fired!
400
Can we take a verbal NLL?
What is yes, if its within 30 days, no claims in the past 12 months, no prior reinstatements within 12 months, no DNR on file
400
What does LCD stand for?
What is Liability Cease Date
400
What do you need to remember to do after emailing the UW for approval?
What is attach that email in TAM/Applied
400
Insured is cancelled for nonpayment but can be resinstated if within 17 days with a Safeco policy, what is not extended?
What is Coverage
400
In Alabama it is illegal to drive while what?
What is Blindfolded
500
If you need UW approval to reinstate, do you send the NLL at that time?
What is NO, need UW approval first, will send NLL after we hear from the UW
500
If reinstatement is within your authority, who will we transfer to? and what will they ask the insured for?
What is Billing Department and Verbal NLL
500
Before sending to billing, what do we need to do to help them?
What is make note in CPF or Safedoc that we have CSR binding authority
500
If UW was unavailable by phone, what 6 things do you include in your email?
What is
1. LCD 2. Reason for cancelling 3. Any prior cancellations? 4. Amount needed to reinstate per billing 5. Is insured in collections? 6. Any claims open or closed?
500
25% of Americans believe what fictional character is real?