Conflict
resolution
Communication Climate
Knapp’s Developmental Model
Social Exchange Theory
The 5 Love Languages
100

The person using this conflict management style overcomes the other person like a shark. 

Competing

100

When the presenting self feels threatened and communication becomes closed, this climate is happening. 


Defensive 

100

The first stage in the developmental model is called this. 

Initiating

100

Things you see as negatives in your relationships such as spending a lot of time, cheating, or lack of support are called this in this theory. 

Costs
100

Hugs, touching, and close proximity is important to the person who speaks this love language. 

Physical Touch

200

This conflict style is considered a win-win. 

Collaborating

200

Rather than evaluate by saying, “you did this or that” try to describe by using this type of language. 

I language 

200

An attempt to leave the room and not communicate is typical in this stage. 

Avoiding

200

We weigh Costs vs. this in the Social Exchange Theory. 

Rewards

200

Saying things like, “I value you.“ or “I really appreciate all that you do for me” is important for this love language. 

Words of Affirmation

300

The downside to this conflict management style is that the situation does not get addressed

Avoiding

300

Indifference is an example of this type in Gibb’s theory. 

Neutrality 

300

Wearing similar clothes, expressing feelings, and even having increased excitement when you see each other, is common in this stage. 

Intensifying

300

The result or asking ourselves, is this worth it? Is what we do to determine this. 

The Outcome
300

Putting away your phone and giving eye contact when conversing, is important to the person who speaks this love language. 

Quality Time

400

It’s a good idea to use this style when you are wrong.

Accommodating

400

Hearing each other out and knowing that the other person also has an opinion is a good idea when using this supportive type of climate. 

Equality 

400

We shifts more to Me in this stage. 

Differentiating

400

True or False: we should always evaluate every relationship using a profit motivated analysis. 

False

400

For the person who speaks this love language, do not forget their birthday or anniversary. 

Receiving gifts

500

When using this conflict management style it is important to remember that you also have to give up something. 

Compromising

500

Shunning absolutes and being open to possibility is how this type is described. 

Provisionalism

500

In this stage, the relationship is inactive, motionless, and communication decreases. 

Stagnating

500

The social exchange theory highlights how people make this. 

Decisions

500

The counselor who wrote about and developed the 5 Love Languages.

Gary Chapman