LC Phone
Reputation Management
Communities
Email Campaigns
Whatsapp
100

This new feature expands the LC Phone system's global reach by supporting this number of additional languages.

What is 12

100

What new feedback feature was added for review requests in the latest release?

What is Failure messages when a request fails.

100

What new feature allows users to combine their profiles and content in communities?

What is Contact merging?

100

What new label was added to replace "Error" in the campaign summary?

What is Skipped?

100

Which two types of WhatsApp messages can now be scheduled?

What is Template and free-form messages?

200

LC Phone now allows users to manage this important setting in their preferred language, enhancing global usability.

What is the Agency Settings page?

200

What happens when a review request fails?

What is Clear, on-screen failure messages are shown?

200

What elements are merged when contacts are combined in communities?

What is Groups, posts, likes, and comments?

200

What happens to a paused email campaign if it is resumed after its original execution time?

What is It will be sent at the time of resumption?

200

How far in advance can free-form WhatsApp messages be scheduled?

What is Up to 24 hours from the last inbound message received?

300

These are two examples of the languages added in the LC Phone multilingual update.

What are Spanish and German?

300

Name one reason why a review request might fail.

What is Invalid contact or DND enabled.

300

What happens to duplicate likes during the merging process?

What is Duplicate likes are removed?

300

Which tab shows more details about campaign failures, such as no balance or email domain issues?

What is The "Failed" tab?

300

What new feature was added to the Phone Numbers tab under WhatsApp for businesses?

What is Messaging limits display for 24-hour windows?

600

This future update will allow users to manage their phone numbers in multiple languages.

What is Phone Number Settings Internationalization?

600

In which dashboard can you find failed review requests?

What is The review management dashboard?

600

What happens to secondary contacts after merging in communities?

What is They are deleted from communities and lose access?

600

Where can you find the detailed statistics for any executed email campaign?

What is Under Marketing -> Email -> Campaign -> Statistics?

600

How can you schedule a WhatsApp message in the platform? *Feel free to show by sharing your screen*

What is Go to Go Conversations -> Select Contact -> WhatsApp -> Select Template -> Schedule.?