Just Claim Stuff
What is the amount of claims we can file for the AO?
Unlimited
When will they release the vehicle if it is drivable?
When the vehicle is at the shop.
Do we do a PAR for a fire claim?
No
What are the three things you should update RPT?
Drivable, airbag, principal damage.
Does the insured need to add additional coverage when getting a rental?
No.
When do you read the deductible for a fire claim?
Only when asked.
What is Georgia DV Calculator ?
Vehicle #, JD Power Value, Damage Modifier and Mileage Modifier
The process to submit additional Damages
What is Supplement process?
How many days do we authorize the rental for NI?
20
How do we handle a water mitigation claim?
we are not sending any water mitigation referrals and are not escalating water mitigation claims to fire resource line for water mitigation assistance. Provide them with contacts for water mitigation and have them call on their own for assistance
What is the State Farm Promise ?
You will be satisfied with the fit, corrosion resistance qualities, and performance of those parts for as long as you own your vehicle. Or we'll see that the parts are repaired or replaced to your satisfaction.
What is OIC Claim#?
Information that is mandatory before referring a claim to Sub
When can we select multiple kinds of loss?
if it is a combination of wind, hail and or water.
What is New Mexico ?
This State requires if the named insured 's vehicle is stolen and recovered its must be drug tested 1st before a repair shop will take your vehicle.
What is Template 152/Additional Subrogation?
Template used to send to sub when Payments are made after a claim is referred to sub
How do we file a dover bay claim?
you would file it as a unknown claim but put the claim number provided in the policy number box. After filing claim you would also, fill out the agent notification form.