Just Claim Stuff
These States we are required to ask Whether or not a Child Passenger Restraint System (CPRS) was in the vehicle at the time of loss.
What is California & Illinois ?
“You have the right to select the repair facility of your choice for your vehicle repairs and only you can authorize repairs to your vehicle.”
What is ADSP?
4
What is subs per week goal?
Rental COL for named insured
What is 501 COL?
Insured has rental coverage with a maximum of $900. This is the only rental coverage sold in this state
What is Virginia ?
SS/PE/Staff/Vendors Assist/Estimate Assist
What are inspection options?
Recovery process when both vehicles are State Farm Insured.
What is Double Width?
Which company would you like to use?
What is rental word track
Vehicle #, JD Power Value, Damage Modifier and Mileage Modifier
What is Georgia DV Calculator ?
The process to submit additional Damages
What is Supplement process?
Team that handles OIC Sub Demands
Who is DSA?
Handlers can also call the ________ to facilitate transfer of rental to the local branch-
What is ERAC/HRAC SPOC?
The customer requested a claim not be made on the loss and the customer does not wish to have the claim investigated for potential coverage at this time.
What is Record Only ECS indicator?
Information that is mandatory before referring a claim to Sub
What is OIC Claim#?
Cash instead of rental to the claimant
What is LOU?
To ensure State Farm is compliant we will read:
The information you provide will be used for our business purposes in handling your claim and providing you products and services. We retain your information per our retention schedules, which are established by our business needs along with legal and regulatory requirements.
What is the California Consumer Privacy Act (CCPA) ?
Photo Estimate is not available if the policy state or repair state is ....... (2 states).
What is Massachusetts or Rhode Island ?
Template used to send to sub when Payments are made after a claim is referred to sub
What is Template 152/Additional Subrogation?
Examples of additional fees include gas, security deposit, fuel deposit, tolls, collision damage waiver (CDW), and insurance
What are OOP rental expenses?