Just Claim Stuff
Repairs
Subrogation
Rental
Storage Mitigation
200

2 states that require information on if Child Passenger Restraint System (CPRS) was in the vehicle at the time of loss.

What is California and Illinois?

200

“You have the right to select the repair facility of your choice for your vehicle repairs and only you can authorize repairs to your vehicle.”

What is ADSP?

200

The goal on the number of SUBs per week.

What is 4?

200

Rental COL

What is 501 COL?

200

Maximum amount of time State Farm will pay for Storage Fees

What is 7 Days?


400

Insured has rental coverage with a maximum of $900. This is the only rental coverage sold in this state

What is Virginia ?

400

SS/PE/Staff/Vendors Assist/Estimate Assist

What are inspection options?

400

Recovery process when both vehicles are State Farm Insured.

What is Double Width?

400

Which company would you like to use?

What is rental word track

400

The end date for storage allowed that State Farm Will cover

What is the Last Day Storage?

600

Vehicle #, JD Power Value, Damage Modifier and Mileage Modifier 

What is Georgia DV Calculator ?

600

The process to submit additional Damages

What is Supplement process?

600

Team that handles OIC Sub Demands

Who is DSA?

600

Handlers can also call the ________ to facilitate transfer of rental to the local branch-

What is ERAC/HRAC SPOC?

600

The Acronym to remember with towing

What is L.O.C.K?

Location   Other   Color   Keys


800

You will be satisfied with the fit, corrosion resistance qualities, and performance of those parts for as long as you own your vehicle. Or we'll see that the parts are repaired or replaced to your satisfaction

What is the State Farm Promise ?

800

Website to submit Supplements

What is B2B.COM?

800

Information that is mandatory before referring a claim to Sub

What is OIC Claim#?

800

Cash instead of rental to the claimant

What is LOU?

800

The Document that needs to be saved in the claim and information provided to the Tow Company.  

What is the Towing and Storage Template (487)?

1000

This State requires if the named insured 's vehicle is stolen and recovered its must be drug tested 1st before a repair shop will take your vehicle.

What is New Mexico ? 

1000

Participant Type, Select Participant’s State of Residency, Current Vehicle Location, indicate if the vehicle is drivable, Select Loss Type, indicate if any of the following apply: Antique/Exotic Vehicle. Other Vehicle Types, Customer requesting Cash Settlement

What is IOT?

1000

Template used to send to sub when Payments are made after a claim is referred to sub

What is Template 152/Additional Subrogation?

1000

Examples of additional fees include gas, security deposit, fuel deposit, tolls, collision damage waiver (CDW), and insurance

What are OOP rental expenses?

1000

This step requires the customer and tow yard to be involved.

What is a 3 Way call?