2021 RECAP
DGI Leaders
DGI Facts
BECOME 2022
Priorities/ Must Wins
100

What was our 2021 theme?

Dare to do things different. 

100

What is the name of our CEO?

Guy Cormier 

100
What is the name of our founder?

Alfonso Desjardins 

100

How long will we be on this initial Become journey?

until 2024

100

What is the foundation of all our priorities?

Proximity

200

Who was our departments 2021 Recognition Gala Winner? 

Sharmila Shetty 

200

What is the name of our direct Manager?

Rob Hums 

200

In what year was Ajusto launched?

2013

200

What is the milestone we are currently building? 

The omnichannel transformation.

200

What is our Must Win for our Growth Priority in the CCC? 

Capitalizing on Ajusto

300

What is an ACE agent?

An agent that is Autonomous, Competent and Engaged 

300

What is the name of our Director?

Peggy Zunker

300

How did DGI start? 

Banking

300

What is DGI's theme for 2022? 

" I am BECOME" 


" Je suis BECOME" 

300

What are the Must-wins for our "Management of our Operations" Priority?

Developing talent 

Integrating the General Line Approach Focusing on BI priorities 

400

What is our cultural vision? 

Hint: DGI Target

To always work in the best interest of our members and clients

400

What is the name of our Vice-President?

Kareen Gaudreault 

400

Name the 4 DGI Behaviours.

People-focused

Modern

High-Performance

 Simple

400

What are the 6 BECOME convictions? 

One Team; Trust; Autonomy; Focus; Development; Action

400

Name 2 of the 4 2022 Priorities.

1. Management of Operations 

2. Become

3. Next Auto

4. Growth

500

What were our BI priorities?

(Hint: There are 7) 

- Client ID 

- Ajusto

- OCS

- GI

- Fixed post-call time 

-16c/d

-53/49

500

What is the name of our Executive Vice-President? 


Valerie Lavois

500

When was the first DGI policy sold?

1945


500

What is our VP's Mission?

Be there and available for our M/C on the channel of their choice, and answering their needs with competent, autonomous and engaged employees.

500

Name 3 of our 7 orientations 

Continuing our cultural evolution

Affirm our commitment to security

Implement our shift to a M/C culture

Capitalize on our integrated offer in QC

Grown beyond our current footprint 

Modernize our systems 

Improve operational control