IMPACT
The company responsible for managing the community.
The screen used to view a resident’s balance, charges, and payments.
What is the Resident Ledger?
The simplified version of Rent Manager designed for smaller portfolios.
What is Rent Manager Express?
The rule requiring yards to be maintained and clear of debris.
What is Lot Maintenance?
The monthly amount a resident agrees to pay.
What is Rent?
The standards residents must follow to live in good standing.
What are Community Standards?
The feature used to post monthly rent charges automatically.
What is Recurring Charges?
The online system residents use to make payments and submit requests.
What is the Resident Portal?
Unauthorized items stored outside the home.
What is Prohibited Storage?
A federal law that protects people from housing discrimination.
What is the Fair Housing Act?
The team responsible for enforcing lease compliance.
What is Management?/Who is the Community Manager?
This module tracks work orders and repairs.
What are Service Issues?
This features allows us to blast the community with a text message.
What is Text Broadcast?
The action taken when violations are not corrected.
What is a Forced Cleanup/Forced Mow?
Allowing a service animal even in a “no‑pets” community.
What is a Reasonable Accommodation?
The process used to address rule violations.
What is Compliance Enforcement?
Reports showing income, expenses, and account activity.
What are Financial Reports?
This screen has multiple tiles and can be edited to user preference.
What is The/My Dashboard?
Failure to follow lease terms.
What is a Lease Violation?
Discrimination based on having children under 18.
What is Familial Status Discrimination?
Charges applied when management corrects violations on a resident’s behalf.
What are Compliance Fees?
The tool used to manage access levels for employees.
What are Security Roles / Permissions?
This feature is no longer necessary in RMX.
What is Upload Manager?
Improvements or projects initiated by management to enhance the community.
What are Capital Improvements?
The agency that enforces the Fair Housing Act.
What is HUD?