Planner Managment
Sales
Fleet
Risk
Operational Excellence Dashboard
100

Tool on RentalNET that helps you stay organized throughout the day

What is Tasklist?

100

Penske's Sales Mantra that helps boost your first call conversion

Daily Double - FCC - goal?

What is "Book then look"

What is minimum 85% - 90%?

100

Tab in RentalNET that shows your units needing sale pictures

What is the Remarketing Tab? 

100

Three categories or color of ERAM

What is GREEN, YELLOW, RED?

100

One way to find duplicate subs against one contract unit

What is Sub & Dead Report?
200

A unit that does not belong to your district

What is a sister city?

200

Newly generated quotes or hot leads can be found here

What is Callbacks ?

200

When a rental unit is signed to lease, unit gets flipped into this status

What is rental conversion?

200
In 2025, Penske made this change to their COI requirements.

What is ANY AUTO or HIRED AUTO?

200

The document you run daily to collect authorization and renew rental contracts

What is open RA?

300

A tool on rentalNET that alerts you to new your reservations at your branch & agents. It is important to check this first thing in the morning as well as throughout the day. 

What is Immediate Queue?

300

The maximum rings allowed for incoming rings

What is 3 rings?

300

When a lease unit terms, unit is flipped into this status prior to being listed for sale or rental fleet

What is Offlease status?

300

The only form of payment that is allowed for rental security deposits

What is a cashier's check?

300

An alternative method of collecting signatures on a rental agreement

What is manual upload?

400

What application do all hikers need to use for transporting units?

What is Draiver?
400

The metric that determines which asset type you will be marketing today. Daily Double- LD Goal?, MD- GOAL? HD- GOAL?

What is Utilization?

What is LD - 70%, MD & HD - 85%

400

The acceptable % for PM Currency

Daily Double- What is the Penske's PM Mantra?

What is 98%?

What is Week out, Day out?

400

The amount of days after receipt of first consumer goods letter.

DAILY DOUBLE- Methods for disposal of goods

What is 30 days?

What is Donation or Disposal via landfill?

400

These two categories make up the operational excellence dashboard

What is Transaction Compliance & Asset Management?

500

The alternative method that can be used in Anthony's absence, weekend or afterhours hike.

What is Self Assigned?
500

5 steps in the ICE PROCESS

What is Connect, Discover, Bridge, Ask & Negotiate?

500

Three things that you look for when completing a RLE audit

What is?

VPF completion (both sides) 

Damages

Cleanliness (box & cab)

Decals/ Licensing

Door locked

500

While checking out a customer, driver processed his license via the DL verification link, however a pop appeared telling you to print this document

What is an Adverse Action Notice?

500

Name 4 categories that makes up transaction compliance and how can you increase %

What is:

Driver's License Captured % at checkout

Signature Captured

Inbound & Outbound inspections

Insurance compliance 

ERAM Credit check