Rental
What is the minimum requirement for a company to be in business when trying to rent tractors/trailers?
200
What does a proper lead entail?
•Company Name
•Customer Name and Business Title/Position within Company
•Telephone Number
•Years in Business
•Truck Need – type of unit, how long, how soon?
What is Ryder's VCN policy?
VCN is cut the day the unit breaksdown at an ID loc over 250 mile radius and the receiving loc has two weeks to provide us with estimates.
What is the hierarchy of importance for rental customers?
Subs
Await Lease
National Lease/Lease extras
National Rental
Rental
Employee Rentals
What documents does a customer need to provide to us to be reviewed for credit approval?
Income Statements/Profit & Loss and Balance sheets for the last 2 years
Who is responsible for handling RCRC calls?
The person receiving the call.
What is Utilization and how it is managed?
The percentage of your fleet on rent vs your total fleet count. Utilization report can be found in ride.It is managed by checking shop reports and NLE daily to get units currently not on rent back on the road generating revenue.
How much does a customer need to get credit approved for a sleeper?
$5,000
What does RPD stand for and how is it managed?
Rate per day
Keeping your trucks rented on a higher costing application (ex. sub vs business rental)