Acronyms
LMS
What is LinkedIn Marketing Solutions?
LinkedIn's Birthday
When is May 5th, 2003?
The name of the queue where Talent Insights cases should be routed to
What is ES: New Product Initiative & Acquisition or NPI queue?
ATO
What is Account Takeover?
This is a new benefit offered during COVID to help employees that need to care for children or other family members.
What is EFA or Emergency Family Accommodation?
The name of queue where you would route Talent Hub cases.
What is ES: Talent Hub?
TES
What is Technical Escalation Specialist?
The VP of GCO.
Who is Joanna Pomykala?
LTS should work all Pipeline Builder cases except for this type.
What are cases related to Campaign Manager and/or setting up an ad account.
Roger Sharpe had to play this game in court to prove it was a game of skill and not chance so it wouldn't be considered gambling.
What is Pinball
MSR
What is Member Safety and Recovery?
Founders of LinkedIn
Who are Reid Hoffman and Alan Blue?
This classic tv series was revivied by Jordan Peele in 2019
What is the Twilight Zone?
The process for routing Elevate cases.
LMS Support through engage other teams w/Case Category 1 to Elevate
TNS
What is Trust & Safety?
The date Microsoft acquired LinkedIn.
When is 6/13/2016 ?
This Netflix hit is Polish-American fantasy drama series based on the book/video game series of the same name by Polish writer Andrzej Sapkowski
What is the Witcher?
How we would route Learning cases.
Intenral sales: Direct them to Go/LilBug to complete the webform.
Client: Direct them to the Learning Help Center web form, they may also have the option for Live Chat via that page for quicker support
The queen of England had around or over 30 of these animals through out her life time
What is a Corgi