CSAs can refer to this report if they would like to know if they are eligible for receiving a $300.00 gift card in avenue living's company-wide friendly competition between CSAs.
What is the COLLECTION PERFORMANCE report.
100
This report could help one determine who has the most units per portfolio (CSA or Regional Centre) and when the next avenue living milestone party is approaching.
What is the UNIT COUNT report.
100
When a tenant is enrolled to have their funds withdrawn from their account on the 1st of every month, it is this report that a CSA must review monthly (prior to the 25th) to ensure that it is accurate.
What is the EFT TENANTS report.
100
If a tenant appears on this report, the CSA must find out why this has occured and either request a ledger adjustment or have the tenant bring in less rent money in the following month.
What is the TENANTS WITH CREDIT report.
100
This report tells a CSA who still owes either partial or full security deposit payment after move-in.
What is the SECURITY DEPOSIT AUDIT report.
200
This report outlines who, in the company, is in the "GREEN" for their efforts at door-to-door rent pick-ups.
What is the COLLECTION PERFORMANCE REPORT
200
Where can a CSA find the postal code of any given building in avenue living's portfolio?
What is the BUILDING INFO report
200
It is this report that would allow a CSA to search for information related to the whereabouts of a misplaced rent payment.
What is the CHEQUE NUMBER SEARCH report.
200
These reports should be pulled on a daily basis by each CSA.
What are the
Overdue Schedule Report,
SODA Report,
Vacancy Report and
Overdue Rent Report
Banned Tenant Report (during application screening)
200
If a tenant has left a voicemail and left no other information aside from his/her name, where would a CSA look to determine what building / suite they live in?
What is the NAME SEARCH report
300
CSAs can determine what type of tenancy their tenants hold and the amount of rent their tenant pays per month by referring to this report.
What is the RENT ROLL report.
300
This report provides the CSA with a list of avenue living units that can be rented and similarly, which units have already been rented.
What is the VACANCY report.
300
If a tenant that has moved out appears on this report, the CSA should discuss their concerns with their Regional Administrator immediately to rectify the discrepancy. A tenant who is no longer with us should not appear on this report.
What is the EFT-OLD BUT ACTIVE report.
300
It is this report that would help a CSA know whether or not they forgot or are still required to advance their MRI Calendar.
What is the OVERDUE SCHEDULE report.
300
This report helps CSAs and RMs determine who is eligible for a monthly rental increase under a periodic tenancy.
What is the MTM RENT INCREASES V5 report.
400
One would pull this report to determine how to contact a CSA, as well as determine what buildings are under their care.
What is the BUILDING INFO (PHONE LISTING) report.
400
This report will tell a CSA when a vacant unit in their portfolio is scheduled for repairs, or to be painted, cleaned, steam cleaned etc.
What is the TURNOVER SUITE INSPECTION report.
400
This report should be generated on a daily basis to ensure that all the final paperwork relating to the return of our tenants' Security Deposit has been completed.
What is the SODA report.
400
After a tenant provides their Notice to Vacate, this report helps remind a CSA of the scheduled time that they are going to meet with the tenant on the last day of the month to move them out.
What is the WALKTRHOUGH report.
400
A tenant will end up on this report if they have been evicted or have previously abandoned an avenue living rental unit.
What is the BANNED TENANT report.
500
The avenue living call centre, along with CSAs and RMs use this report to ensure that the information thereon is accurate and that it is the same information seen by the call centre when dealing with the general public.
What is the the VACANCY ADVERTISEMENT report.
500
This report is ideal for a new CSA to study in order to familiarize themselves with their tenants and buildings. Incidentally, a CSA should carry one of these at all times in case of afterhours emergencies at their buildings.
What is the RENT ROLL report
500
This report enables a CSA to create documentation in support of tenant retention.
What is the TERM LEASE RENEWALS V4 report.
500
This report helps a CSA determine if there are outstanding Statement of Deposit Abstracts that need to be completed and committed.
What is the SODA report.
500
Tenants showing a balance of $100.00 or more on this list on the 5th of the month in Alberta and the 16th of the month in Saskatchewan, will receive a Notice to Vacate.