Sunrun PPA Agreements
How long is the term of the PPA agreement?
25 YEARS
What product has taken over the LG shift in HI & CA?
SOLAREDGE, LG NO LONGER AVAILABLE
True or False
We can text ARC'D SSFO customers
FALSE - no texting arc'd customers
What product has recently been paused for sale?
What is the electrical panel product that Sunrun installs as a premium home upgrade?
SPAN
A Sunrun PPA Agreement will include SOW details in the agreement itself.
False - Only shown on CAP package
What batteries do we currently offer?
Tesla PW2, Tesla PW3
All CAP documents are signed and CAP will not close.. what could be missing?
AUTOPAY completed
Customer has a wood shake roof and they were not expecting the entire roof work cost. Can they switch from entire roof work to multi-square to lower costs?Yes or No
No - Wood shake roof is a fire hazard and Sunrun will need to have the entire roof completed.
When will our Costco partnership end?
January 2025
What year mark can a customer purchase a PPA agreement?
Anytime during the 6th year of the Agreement
What 3 states now need a battery product installed in order to go solar?
CA, HI, IL
What post save buckets can we earn credits on?
Name all 5
Open ARCS
RFC'D ARCS
10 DAY CAP
In Active SR CAP
SSFO 3+ Day
What month did Sunrun reach 1 million customers?!!??!
AUGUST 2024
For customers installing under the current IL NEM program when do they need to be PTO'D by to remain under this NEM?
PTO'D BY END OF YEAR
When will I receive my 1st bill with a PPA agreement?
30-40 days after your Activation Date
How many batteries are mandatory for install for an add on system in CA?
2 TESLA PW'S
Customer has to finance SOW...
their SOW includes MPU and trenching.
What financing years are available to them?
5,10,15
NOT 20 - No roof work included in SOW
Sunrun customer wants to add a retrofit battery, what 5 utilities and state is this available in?
CA
PG&E
SCE
SDG&E
SMUD
What 3 ways can a customer enroll in autopay?
2. Sunrun website
3. Us manually doing it on the oppty.
How many years is the performance guarantee available with a PPA agreement?
25 YEARS
What is the average lifespan of a battery?
10-15 YEARS
Customer wants to switch from PPA to cash purchase.
What amount must be paid at cash signing and is it refundable if they cancel?
$500 and YES
Which state is it mandatory to have the Tesla PW3 installed outdoors only?
Massachusetts
Customer has a fire at their home, what switch on the solar system would they use?
Emergency Shut off switch