WebRef
What is the name of the process we follow if due to IROPs a delay in a customer's arrival to their final destination makes the miss the reason for the travel
Trip In Vain
Who is consider a dependent when quoting Military fares
Does UL accept deportees passengers
Sri Lanka Airlines - Medical Acceptance - Not Accepted
What is the trainer boss name?
Juan Arauz - Jhosseline Figueroa
What is the name of the trip insurance partner for AA?
Allianz
What is the path to locate in WebRef how to proceed if due to SC a Pax is not able to take a segment of the itinerary and decides to arrive to the following segment ATO
Schedule Change Protect - Rebooking Guidelines - Drop segments
Premium Economy - Hawaii/Alaska
-Box lunch and fruit/cheese plate prior arrival
-Lumbar pillow and blanket
-1st standar bag charge waived...
-Complimentary upgrades...
What is the name of the FFP for BA?
British Airways - General information - Executive Club
name the last internal activity we had at Everise
Teams and Chanles - Internal Activities and Contest
what is the GUA TSC location?
Contact American - TSC
Hotel Barcelo 7 Av 15-45 Zona 9, Guatemala
Where do I find the online check in eligibility for a PNR
DSD check in
How do we determine if a Basic Economy fare can be cancelled for a credit?
-AAdvantage members with an AAdvantage number in PNR. - Reservations that hold a value less than the cancellation fee will not qualify for Trip Credit. American Airlines flights. - Booked directly with American Airlines. - Completely unused ticket. - US point of origin. - US point of sale. -Destination
What are the dietary meal options offered by AS
Alaska Airlines - Meals
AS does not offer Special Dietary meal service.
Name 3 partners we get benefits from for working at Everise
Pedido Ya - Angeles De Bata Blanca
Somit/Seguros - Medikor - BAC
Grupo Dent - American School of Management
Smart Fit - Smile Factory - Papa Johns
GAIA Business School
How much is the fee for using Curbside check in service and where is it located in WebRef
Customer Check In - Curbside Check-in
Which fare permits SDFC without a fee
Main Select
What is the baggage allowance for a Gold AADV status pax traveling on a G3 flight?
Gol Linhas Aereas - Reciprocal benefits
Name 3 LOB (Cuentas) currently at Everise
Humana - Home Serve
McAffee - IBC
State Farm - American Airlines
Which year does AA history start and what is the highlight of that year?
AA.COM - About Us - History of AA
1926 - American’s long, proud history begins when legendary aviator Charles A. Lindbergh, the chief pilot of Robertson Aircraft Corporation, stowed a bag of mail in his DH-4 biplane and took off from St. Louis to Chicago. Robertson is counted as one of the many airlines that would make up what is now American Airlines.
What is the process if pax states they will be arriving late to the airport for their flight but wants us (Reservations) to confirm a seat on the next one. **Mention WebRef name
Late Arrival Stand By - Reservations process
which Region offers to/from basic economy fare with checked bag included?
WebRef Fare Products - Fare comparison
WebRef Bag Charges and Allowances - transpacific Charges
Australia, New Zeland...
At what age a pax is considered minor on a CX flight?
Cathay Pacific / Children-Infant
CX minor age is 6 years - 11 years
What is the name of Everise CEO?
Sudhir Agarwal