Job Responsibilities
What are the primary roles of an RA during the academic year?
To support the residential community, promote student success, enforce policies, and respond to emergencies.
What is an incident report and when must it be submitted?
A written account of a policy violation or safety concern, submitted within 24 hours.
What university policy must RAs uphold on and off campus?
The JSU Student Code of Conduct and Housing & Residence Life policies.
How many nights per week is an RA expected to be available?
At least 4 nights per week, including one weekend night when not on duty.
Are RAs required to attend all training sessions?
Yes, attendance at all training sessions is mandatory.
True or False — RAs are required to complete bulletin boards and door decorations every other month.
False - Monthly
True or False — Maintenance issues should only be reported if they’re a safety hazard.
False — All issues should be reported promptly.
True or False — RAs may have overnight guests as long as their roommate agrees.
False — Overnight guests are generally not permitted for RAs while on duty.
What are the expectations for RAs during university breaks and holidays?
RAs must be available during university-scheduled break closings/openings unless excused by Housing.
What happens if an RA misses part of RA Training without prior approval?
It may result in disciplinary action or termination from the role.
Name three ways RAs help support community engagement in their halls.
Hosting programs, facilitating community meetings, being visibly present.
What should be included in a room condition report (RCR)?
A detailed description of the room’s condition at move-in and move-out.
What are the consequences of violating university or housing policies?
Disciplinary action, up to termination of RA employment.
When must RAs return to campus before the start of each semester?
RAs must return before campus opening dates, as designated in the RA agreement.
List two objectives of RA Training week.
To prepare RAs for duty responsibilities and to build community among the RA team.
What is the protocol if an RA misses a required staff meeting?
The RA must notify their Community Director in advance and may need to schedule a make-up or meeting.
Name one tool or platform used to submit duty logs or work orders.
StarRez or a department-approved log/reporting system.
List two examples of unprofessional conduct for an RA.
Insubordination and failure to respond to incidents.
True or False — RAs can schedule outside jobs during duty nights if they inform their CD.
False — Work conflicts with duty nights are not allowed.
What type of feedback is expected during mid-semester evaluations?
Honest self-reflection and openness to feedback for improvement.
What does it mean to be a role model in your residential community?
Upholding university values, following policies, being respectful, and fostering a positive environment.
How long does an RA have to submit a conduct or behavioral incident report?
Within 24 hours of the incident.
What is expected of an RA in a conflict resolution situation?
Remain neutral, de-escalate the situation, and report incidents through proper channels.
What is the policy on requesting time off during duty or training periods?
Time off must be requested in advance and approved; excessive time off is not permitted during duty or training.
True or False — RAs receive ongoing development throughout the year.
True.