Visitors
The amount of visitors a host can have at one time
Three
When an Amazon driver arrives to deliver a package, you should
Redirect them to the Student Center Basement
If the card reader is not working, you should
Call the RSR Office
If a police officer not in uniform arrives, you should
Call Public Safety and follow their directions
There are _____ employees of the month
Three: RSR, RSSC, and SC
The parents of a student are requesting to sign in to visit their student. You should
Inform them that their student needs to escort them in and be present at their sign in
If a florist attempts to drop off flowers, you should
Redirect them to Campus Access and Security Systems (formerly known as Hofstra Card Services) in the Student Center
If someone is lost and needs help with directions, you should
Provide a Hofstra Map and give guidance, if possible
To request a permanent hour change, you should
Submit a request on our website
You witness a host swipe themselves in through the ADA door and several people follow them without swiping in. You should
Request that they come back and swipe their own ID or properly sign in
If an Uber Eats driver asks to be let into the building to deliver food, you should
Inform them that they need to wait for the student to come down and collect the food. They cannot be signed into the building without the host escorting them in
You witness an intoxicated student being carried into the building. You should
Immediately contact Public Safety
If a student comes from within the building and informs you they accidentally locked themselves out of the room, you should
Assist them in calling Public Safety to allow them inside
You can review procedures in the _______ tab of our website
Important Documents
A student arrives to sign in a guest, however, when you check the Restricted Access and Banned List, you see that they are banned from campus. You should
Call Public Safety immediately!
-Don't allow them inside
-Hold onto the ID to give to Public Safety
A student drops off a wallet they found outside. You should
Accept the item and call the RSSC so they can deliver it to Public Safety
You are working your shift and you witness an altercation. You should
If media representatives arrive and request access to a building, a representative from this team should be escorting them in
Hofstra Public Relations
To resign, you must give ___ weeks notice via email
Two
A student is attempting to sign in a guest, however, the student is not on the roster. You should
Call the RSR Office to confirm the student's residence
The mail person says they forgot their access card. You should,
Call Public Safety to escort them into the building
If the fire alarm is triggered, you should (3 parts)
-Call Public Safety to notify them
-Call the RSSC
-Remain in the booth unless you see fire or smoke, or are told to evacuate by Public Safety
If a student forgot their HUID but has another form of ID, you should (3 parts)
-Verify it on the rosters
-Complete the ID Policy Violation Warning Form
-Swipe them in
RAs are in their office from ____ to ____
1800-2100. They are on duty until 0900