POLICY
GRANTS
OPERATIONS
CRISIS INTERVENTION
HUMAN RESOURCES
100

In the case of immediate discharge, the on-duty staff person will, whenever possible, contact who?; that will make the final decision to terminate.


Who is the Director of Residential Programs

100

This multifaceted database is used for various functions, including tracking client services, bed nights, reporting, and hotline calls.

What is Osnium?

100

If an employee receives a subpoena, the first person they should contact is the Executive Director, or, if unavailable, one of these individuals.


Who are the Staff Attorney, Director of Counseling Programs, or Operations Coordinator?


100

When working with survivors, you should avoid this type of questioning, which can lead to blame or shame.

What is “why” questioning?

100

This email address is where you send agency-wide certifications/ updated driver's license information, etc. 

!DOUBLE JEOPARDY! 

What is staff.docs@familysunshine.org? (staff dot docs at family sunshine dot org)

200

Voluntary case management sessions will be offered how many times weekly to evaluate client needs. according to policy?

What is 2 to 3 times?

200

This term refers to the amount of time a staff member is meant to spend working on a specific grant during the pay period.


What is Allocation?

200

In the event of a potential security threat under Yellow Status, which specific action must be taken by the receptionist?


!DOUBLE JEOPARDY! 

What is ensuring the lobby doors are locked and secure?

200

This type of boundary violation happens when a staff member shares overly personal information with a resident.

What is oversharing?

200

Family Sunshine Center does business as? 

What is "Montgomery Area Family Violence Program, Inc?" 

300

Under what condition may a resident be readmitted to the shelter program after a discharge?

What is a reassessment of eligibility and bed availability?

300

The acronym ESG stands for this grant program, which provides funding to cities, urban counties, territories, and states for street outreach, emergency shelter, homelessness prevention, and rapid rehousing.



!DOUBLE JEOPARDY! 

 What is an Emergency Solutions Grant?

300

In Yellow Status, before admitting any visitors to the building, what must be verified by the receptionist?


What is positive identification and justification for the visit?

300

This is the professional practice of not sharing personal contact information or social media with residents.

What is maintaining professional boundaries?

300

The _________ sets standards for professional conduct in domestic violence and sexual assault programs. 

What is The Code of Ethics?

400

What are two responsibilities clients agree to when signing the Living Agreement upon admission?


What are participating in services and maintaining a safe environment?

400

This governmental agency’s rules and regulations influence the majority of FSC’s Residential Program policies through requirements attached to the funding the agency receives.


What is HUD (or U.S. Department of Housing and Urban Development)?

400

What action should be taken when a client exits the shelter without their personal belongings?


What is two staff members, such as the case manager or shelter services advocate, must pack up the client’s personal items?

400

This type of relationship should never be formed between staff and a resident.

!DOUBLE JEOPARDY! 

What is a dual relationship or romantic/sexual relationship?

400

FSC prohibits the employment of ___________ in the same area of the organization. 

Who are relatives? 

500

In the DV/SA Shelter during extreme weather, residents (including children) and staff should go where?; and remain there until further instructed.

!DOUBLE JEOPARDY!

 What is the downstairs hallway of the administrative building?

500

This term refers to activities that are often part of everyday work but are not reimbursable under grant projects according to funder restrictions.



What is Ineligible (or Unallowable) Activities?

 

500

What is the designated time frame for clients to pick up their personal belongings from the shelter after giving 24-hour notice?


What is Monday to Friday, 8:30 am to 4:30 pm, at the Mary Street door of the administrative office?

500

This is the term for when a staff member’s tone, behavior, or approach unintentionally triggers a past trauma in a resident.


What is re-traumatization?

500

FSC has 7 categories of personnel, they are...





















FSC has 7 categories of personnel they include.....




1. Full-time 2. Part-time 3. Temporary 4. Volunteers and students 5.Relief 6. Introductory 7. Other.