Residents' Rights/Exercise of Rights
Planning & Implementing Care/Attending Physician
Respect & Dignity/Self-Determination
Information & Communication/Privacy & Confidentiality
Safe Environment/Grievances/External Entities
100
TRUE/FALSE? Once an individual enters a long-term care facility, they lose some of their rights as a citizen or resident of the United States?
What is "False"?
100
A resident needs daily insulin injections. Nursing staff had been giving him the injections. The resident would like to start giving himself the shots. Is this resident's choice protected by Residents' Rights?
What is "Yes"?
100
Married residents living in the same facility have the right to what?
What is share a room?
100
Where must the results of the State or Federal survey be placed?
What is in a place readily accessible to residents, family members, and legal representatives?
100

If a resident has a complaint, they have the right to what?

What is the right to voice grievances to the facility or other agency or entity that hears grievances?

200
Addressing residents with the name or pronoun of their choice is an example of treating the resident with what?
What is respect? What is dignity?
200
A resident is admitted to the facility. She does not want to receive care from the house doctor. What does she have the right to do what?
What is select another physician?
200
A male resident has a friend that has entered the facility. He would like his friend to share a room with him. His friend agrees this would be great. To accommodate the resident, facility staff proposes to move the resident's current roommate to a different room. What is the facility required to do before moving the resident?
What is get the consent of the resident being moved? The resident must be given written notice that must include the reason for the change.
200
The resident is entitled to privacy in what types of communications?
• What are spoken communications? • What are written communications? • What are electronic communications?
200
What is an example of an environmental issue that may affect residents?
• What is lighting? • What is noise? • What is temperature? • What is cleanliness?
300
With regard to dressing and clothing, name a way that facility staff can treat residents with dignity and respect.
• What is encouraging and assisting residents to dress in their own clothes? • What is labeling clothes inconspicuously? • What is avoiding the use of bibs/clothing protectors?
300
The daughter of a resident would like her mother to return to the community and live with her. The resident wants to stay at the facility, and is qualified for long-term care. The HCP has not been activated; there is no POA, or guardianship. Does the daughter have a right to insist that her mother leave the facility?
What is "No"?
300
The facility manages the funds for a resident who makes a request for less than $100 (or for Medicaid residents, $50). When is the facility required to provide the funds?
What is as soon as possible? What is no later than the same day?
300
A resident speaks to his nurse and requests to see his records. He would also like a copy of his records. The facility informs the resident that he must request in writing to see his records, and a week after they receive the written request they provide the resident with the copy he requested. Was proper procedure followed?
What is "No"
300
What type of environment should the facility strive to provide?
What is home-like?
400
In planning activities and interactions with staff or volunteers the facility must consider the resident’s what?
• What are goals? • What are preferences? • What are choices?
400
A relatively young resident is being treated for cancer with prescription medication. There is some hope that, with the help of the medication, the resident will "beat" the cancer. The nurse attempts to provide the resident with his morning medication and the resident refuses. He tells the nurse that he is considering discontinuing treatment. Does the resident have the right to refuse or discontinue his medication?
What is "Yes"?
400
Name an individual to whom the facility must provide 24 hour immediate access to any resident.
• Who is the Ombudsman? • Who are immediate family and other relatives? • Who is the resident’s physician? • Who is the resident’s representative? • Who is a representative of the protection and advocacy systems?
400
Facilities are mandated to protect the right of residents to communicate with individuals and entities within and external to the facility. In order to accomplish this, the facility should provide reasonable access to these items.
• What is a telephone? • What is the internet (to the extent available in the facility) • What is stationery, postage and writing implements and the ability to send mail?
400
A resident is under the care of a guardian. The guardian has requested that the facility ask the Ombudsman not to visit with the resident. In an attempt to honor the guardian's request, the facility asks the Ombudsman not to visit with the resident. Is the facility within it's authority to make such a request?
What is "No"?
500
In exercising his or her rights the resident has the right to be free of what?
What is interference? What is coercion? What is discrimination? What is reprisal?
500
Facility staff is sitting down with a resident to develop her care plan. What input from the resident what must be incorporated?
• What are her personal preferences? • What are her cultural preferences? • What are her personal goals?
500
When preparing food and meals, what resident input must the facility take into consideration?
• What are the residents’ needs and preference? • What is the overall cultural and religious make-up of the facility’s population?
500
These are changes in the resident's status that require the facility to immediately notify a resident and notify the resident’s representative (consistent with the representative's authority).
• What is an accident involving the resident which results in injury and has the potential for requiring physician intervention? • What is a significant change in the resident’s physical, mental or psychosocial status (deterioration in health, mental or psychosocial status in either clinical complications or life-threatening conditions)? • A need to alter treatment significantly (a need to DC and existing treatment due to adverse consequences or to start a new form of treatment).
500
Name one item that all written grievance decisions must include.
• What are steps taken to resolve the grievance? • What is a summary of the findings regarding the residents’ concern? • What is a statement as to whether or not the grievance was confirmed? • What is the corrective action taken or to be taken by the facility?