DEFINITIONS
What is the definition of resilience
1. the ability of a substance or object to spring back in to shape; elasticity
2. The capacity to recover quickly from from difficulties; toughness
What is persistence?
Not giving up
In an atmosphere of trust, people are more relaxed
TRUE or FALSE
TRUE
Is commitment Professional etiquette?
YES
Apologize when you make a mistake; take responsibility for your actions
What is the definition of integrity?
Being honest and having moral principles; Doing the right thing even when its difficult.
Resilience is key to career success TRUE OR FALSE
TRUE
What is the definition of trust-buster?
Diminishing trust in a workplace
Is displaying professional appearance & establishing goals "commitment"?
YES
"Integrity is doing the _____ thing, even when no one is _____."
1. Right 2.Watching
What is the definition of trust?
The ability to create relationships built upon mutual respect and openness.
What is flexibility?
The ability to adapt or respond to change
Name one way to build trust
Name two ways you can be committed at work
Reference pg.37
How do you respond to a request you cannot perform?
Say "No" in a tactful way; offer alternative solutions
Define blind spots
negative aspects of ourselves that we're unaware of, but others can see
"Resilience helps you build __________ or staying _______."
1.Stamina 2.Power
Name one way to lose trust
Reference pg.60
What does staying the course mean to you?
Staying on track and not getting side tracked
Someone with integrity is a secretive person TRUE or FALSE
FALSE
Define commitment
A pledge to a course of action
How can domestic violence victims be helped by salon professionals?
Reference pg.61
Name a trust buster and an example
Reference pg.61
Can you name the blueprint for persisting through setbacks?
1. face the problem 2. Choose alternative plan 3. Try again 4. Stay the course
How does integrity play into a workplace?
Personal example ; Reference pg.36