Conflict
A disagreement between people with opposing viewpoints, interests and needs is called what?
Conflict
2 specific conflict resolution strategies that work towards win-win solutions are
Negotiation and mediation
When both sides in a conflict agree to give up something to reach a solution that will satisfy everyone is called what?
Compromise
A negative and unjustly formed opinion often directed against people of a difference race, religion or culture group is called what?
Prejudice
What are the 4 major types of abuse?
Physical
Emotional
Neglect
Sexual
True or False
Conflicts are not normal in a healthy relationship
False
What should a person never compromise?
Values, sense of right and wrong, or parents rules, school rules and community laws.
Resolving Conflicts by using another person or persons to help reach a solution that is acceptable to both sides is called what?
Mediation
What are the 3 forms of bullying?
Physical
Verbal
Psychological
What is battery?
The beating, hitting or kicking of another person
Where do most teen conflicts occur?
Home and school
True or False
Conflicts can be made worse when peers urge others to fight instead of resolving a conflict peacefully.
True
The process of talking directly to the other person to resolve a conflict is called what?
Negotiation
People who are bullied can be hurt 2 ways. What are they?
Physically and emotionally
For emotional abuse:
What is an example of how an abuser sends messages?
Words or acts
insults
harsh criticism
repeated threats
teasing
3 signs to spot conflict
Disagreement
Strong emotions
Body language and behavior
During negotiation DON'T...
Touch the other person
Point a finger
Call the person names
Yell
Explain what a win-win solution is
Both sides agree and everyone wins
prejudice
the availability of weapons
peer pressure
alcohol and other drugs
never learning how to deal with feelings such as anger in healthful ways
People who have been emotionally abused often feel what?
Helpless and bad about themselves
Arguments
Peer Pressure
Revenge
Differences in values
Prejudice
What is the TALK strategy?
Allow each person to tell their side of the story
Let each person ask questions
Keep brainstorming until a solution is met
What are the steps to being a good mediator?
Determine that both sides agree to mediation
listen to each side
restate what each person said
identify the conflict
look for things both sides want
ask each side to offer possible solutions
if agreement is reached, those involved sign the agreement
Why do teens use violence?
To get respect from peers or demonstrate independence from adults. If they feel controlled by others. If they have seen violence in their homes
Sexual abuse