Show:
Basics!!!!
Disability/Diversity!!!
Grief/Loss!!!
Student Life!!!!
Mystery!!!!!!!!
100
Name three steps in the hockey stick model.
Establish rapport, explore feelings, clarification, support, empathy, review problem, explore resources and support, explore alternatives, choose plan of action, discuss follow-up
100
What does the acronym LGBTQIA stand for?
lesbian, gay, bisexual, transgender/transexual, queer/questioning, intersex, ally/asexual
100
How does parroting relate to a grief interaction?
It is important to use and be comfortable with their language - so if they say "died" don't say "passed on", use "died" as well.
100
What's a good resource for a client looking to learn more about student groups on campus?
www.getinvolved.wustl.edu
100
What are the Uncle Joe's hours and what is the number?
Hours: 10 pm - 1 am daily office hours, 24/7 hotline Number: 314-935-5099
200
Name four non-verbal listening tools.
Eye contact, nodding, open body position, not fidgeting/distracting the client, mirroring client's body language
200
What are 5 cultural groups on campus?
See binder.
200
What are some useful questions for grief counseling?
when did the death occur?, can you tell me about the death?, how did it happen?, who told you about it?, where were you when you heard?, what was your relationship like?, what was the funeral like?, how have things been since the death?, anything related...
200
Name one stereotypical issue that a freshman, sophomore, junior, and senior might each come in for.
Freshman: roommate issues, homesick, adjustment, having trouble getting involved, academics Sophomore: sophomore slums, academics, relationships, Junior: going/not going abroad, academics, internship, relationships Senior: future plans, relationships, reflection
200
What makes the PERFECT JOE?
TRICK QUESTION! There is no perfect Joe! Every Joe joes differently and there is no cookie cutter Joe!
300
Explain what a summary is and give an example.
a process of tying several ideas and feelings together during a discussion. much broader than paraphrasing. helps both joe and the client understand and bridge topics.
300
Name 4 LGBTQIA resources and their goals.
OPEN, Safe Zones, Pride Alliance, Transcending Gender, Keshet, Queer People of Color, Guardian Project, PFLAG, Social Justice Center
300
What is unique about the conclusion of a grief interaction?
Grief interactions don't necessarily have resolutions, the client may not leave the office feeling much better than when he/she came in, and the client may not leave with a clear plan of action
300
What are some resources for residential problems?
RA, WUSA, Reslife Office, RCDs
300
Name four specific people that we've discussed as resources and what they do.
Ginny Fendell, Betsy Foy, Tamara King, Kim Webb
400
What are some affective ways to ask questions?
Open-ended questions, simple questions, indirect questions, alternatives to why questions
400
Name 3 religious resources.
Care and Counseling, Catholic Family Services, Catholic Student Center, Lutheran Family and Children Services, St. Louis Hillel, Lutheran Campus Ministry
400
What qualifies as a grief interaction?
Most interactions can qualify as a grief interaction, as the client is often lamenting the loss of something - be it an actual person or something less tangible.
400
What are some resources for academic concerns?
Four year advisor, Major Advisor, Dean of the Day, Cornerstone, Career Center, TAs, Professors
400
What is a useful technique to recommend to clients who want to address a problem with a roommate/friend/family member/etc.?
"I" Messages! They help to deflect blame and put the emphasis on feelings rather than actions.
500
Name three ways that you could transition to resources.
For SHS you could bring in the idea of a more long-term dialogue, say "how are you feeling right now?/how has this conversation felt?", etc.
500
What specific resources does Cornerstone have for people with academic disabilities?
Note taking, extended time, tutors, can scan textbooks to convert them to MP3 files (helps students with dyslexia), record students speaking and convert it to text files (helps auditory learners), can create a spider map of ideas and convert it into an essay outline (helps visual based learners),
500
What are some resources for a client experiencing grief or loss?
SHS, Father Gary, www.studentsofamf.org,
500
Name the dean for transfer students.
Warren Davis
500
What are the hours, phone number, and details for SHS?
Monday, Tuesday, Thursday: 8:30 am - 6 pm, Wednesday: 10 am - 6 pm, Friday: 8:30 am - 5 pm Emergency appointments: Monday - Thursday 11 and 3 Friday 11 and 2 Phone Number: 314-935-6666 Details: first 8 sessions are free, plus intake, after that there is a $15/session charge