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What does a server do?
Servers are responsible for taking the customers' orders and collecting payments
What do you need to do to serve food safely?
Wash my hands, keep my hair tied back, and wear gloves when touching food
What are utensils?
Utensils are tools that you eat with, like a spoon, fork, and knife.
What is a fine dining restaurant?
-formal dress code and etiquette
-high quality service
-formal atmosphere
-menus with exotic dishes and high quality ingredients
What should you say to a customer when they enter a restaurant?
"Hi, welcome in!" etc.
What does a dishwasher do?
Dishwashers are responsible for cleaning restaurant dishes in the back of the house
How do you remove something hot from the oven?
Use oven mitts to carefully remove the item and turn off the oven
What is a modification?
A modification is when a customer adds or removes an ingredient from a dish on the menu.
What is a casual dining restaurant?
-customers are served at their tables
-casual dress code
-good quality ingredients
-affordable food
-decor related to the cuisine that's served
What should you say to a customer when a customer wants a table?
-How many people are in your group?
-There is a 15 minute wait for a table, do you want me to put you on the wait list?
What does a busser do?
Bussers are responsible for clearing dishes from the table and and cleaning tables
How do you use a sharp kitchen knife safely?
Learn how to use it safely and have practice with supervision
What is service?
Service is the way a customer is taken care of in a restaurant.
What is a fast food restaurant?
-counter service and/or drive through service
-meals are standardized
-ambiance and decor are casual
-food is served in disposable containers
When you are seating a customer, what should you give them?
-menu
-napkin roll up with utensils
-crayons, if there are children in the group
What does a cook do?
A cook is responsible for prepping ingredients and cooking meals for customers.
How long should you wash your hands?
20 seconds
What is a food allergy?
A food allergy is when a customer cannot eat certain foods or they will get sick. It is very important to tell the kitchen about a customer's food allergy as soon as they order.
What kind of restaurant has a drive through?
Fast Food Restaurant
When should you clear the table?
After the customer has finished eating
What does a host do?
Hosts are responsible for seating guests at tables with menus and communicating with servers.
What should you do if a customer has a food allergy?
Tell the kitchen about their allergy as soon as their order is placed
What is cross contamination?
Cross contamination can happen when you touch something dirty or raw like meat and then you touch something clean or food. Cross contamination can cause food poisoning. Remember to wash your hands and use clean utensils.
What kind of restaurant has a formal atmosphere and dress code?
Fine Dining Restaurant
When should you bring the bill to the table?
At the end of the meal or if they ask for it