Patient Care
Tell me about a time when a patient’s family was dissatisfied with your care. How did you handle that situation?
-Make sure to explain the situation in detail including both perspectives (the patient’s family and yours)
-Never talk badly about patients or their families. Take ownership if you indeed did something wrong. Share any positives that came from this
- what did you learn? What would you do differently now? How did you turn this into a positive?
Talk about a time when you felt overwhelmed with your work or patient-load. What did you do?
- Explain step-by-step the actions you took to overcome this feeling and to focus on the task at hand
- Always ask for help
Describe a time when you received negative feedback and turned it into something positive
Discuss a time at work when you received negative feedback. What was the feedback and circumstances surrounding the feedback?
-Who gave you the negative feedback? How did it make you feel? What did you do as a result of the feedback?
Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?
- Describe step-by-step the actions you took to make it through the situation
-What was the result? What did you learn? What might you do differently now?
Describe a time you were faced with a patient who chose not to communicate or disclose important information. How did you handle the situation and what was the outcome?
-Tell a story about a patient you worked with in a similar situation
- What step-by-step actions did you take to obtain the information from the patient?
- What were the results of your actions?
Give an example of an important goal you set for yourself. Did you accomplish that goal? How did you ensure that you accomplished it?
-Make sure the goal you share is related to your career. Explain the steps you took to accomplish your goal.
-What challenges did you face? How did you feel once you accomplished your goal?
Give an example of a time when you were able to successfully persuade a patient to agree to something. How did you persuade this person?
Tell a story about a specific time when you had a difficult time getting a patient to agree to something at work.
-What was the situation and what did they need to agree to? What specific actions did you take to get them to agree? What was the result?
Tell me about a time you stepped into a leadership role
Think about a time when you stepped up to the plate and took charge of a situation. What was the circumstance?
-What made you take the lead? Who was involved?
-Did any opportunities arise from this situation?
Give an example of a time you had to interact with a hostile patient. How did you handle the situation and what was the outcome?
-Tell a story about a hostile patient and your step-by-step actions
-What was the patient doing that was hostile? How did you react? How did you feel?
What procedures did you follow to interact with the patient? What was the result of your actions?
What do you find most difficult about being a Nurse? How do you overcome this difficulty?
-Be honest and talk about the most difficult component of nursing
-Maybe it’s working with a specific patient population. Acting in a leadership role. Make sure to talk about the steps and actions you’ve taken to cope with the difficulty.
Give an example of a mistake you’ve made? How did you handle it?
-It is important to admit that you make mistakes and to own up to them. Talk about the specific mistake and why it happened. What was your role in the mistake? How did you know that you made a mistake?
-Who was involved? What did you learn? What have you done to improve? What were the results?
Tell me about a time you failed. How did you deal with this situation?
-Talk about your feelings and why you felt that you failed
- Discuss anything positive that came from this failure?
-What did you learn from failing? What might you do differently now?