Resume Basics
Interview Skills
Workplace Professionalism
Communication
Dress for Success
100

This document summarizes your education, skills, and experience for employers.

What is a resume?

100

You should arrive this many minutes before an interview.

About 10–15 minutes early.

100

Being on time for work demonstrates this employability skill.  

Reliability or dependability.

100

Looking at someone while they are speaking is an example of this skill.

Active listening.

200

100

This type of clothing is generally appropriate for an interview.

Professional or business attire.

200

Employers typically spend only a few seconds reviewing this section first.

Your resume summary/objective or top section.

200

This type of question often starts with, "Tell me about a time when..."

Behavioral interview question.

200

What type of call-off would be considered excused?

No call-off would be considered an "excused" absence, as you are not required to give the reason for the call-off.
200

How should you communicate your requests to your supervisor?

In a professional email so that it is documented and formal. 

200

What type of material should you avoid wearing to an interview?

Jeans

300

Name two things that should always be included on a resume.

Any two: name, phone number, email address, education, work experience, skills, certifications.

300

Name one thing you should do when answering an interview question.

Maintain eye contact, speak clearly, provide examples, stay positive,state the question in your answer

300

If you are going to be late to work, what should you do?

Notify your supervisor as soon as possible.

300

Name one way to show professionalism in an email.

Use a greeting, proper grammar, professional language, or a closing signature.

300

What is considered business attire?

Nice workwear. Professional blouse and pants, skirts, or dress. Dress coat and tie. 

400

How many pages should your resume be?

ONE

400

What does the STAR method stand for?

Situation, Task, Action, Result.

400

Notify your supervisor as soon as possible.

Accountability.

400

What should you do before sending an important email?

Proofread it.

400

Name two things to consider when choosing interview attire.

Cleanliness, fit, company culture, professionalism, and neat appearance.

500
How should you organize experience on your resume?

Starting from most recent work experience and working down.

500

Name two questions you could ask an employer at the end of an interview.

  • What does a typical day look like?
  • What qualities make someone successful here?
  • What are the next steps in the hiring process?
  • What do you like most about working here?
500

A coworker makes a mistake that affects your team. What is the most professional response?

Address it respectfully and help solve the problem rather than blame or gossip.

500

A customer is upset. What communication skill is most important?

Listening calmly and responding respectfully.

500

You are unsure about the dress code for an interview. What should you do?

 Research the company or contact the employer and dress slightly more professionally than expected.