KPIs
Thanks, Mr. Webster
Vertically Challenging
Logicians at Work
The General Store
100

Products that have arrived at the "order to" location which could be a customer, warehouse, store, etc.

What are Receipts?

100

A unique, universal 12 digit code the identifies a specific item.

What is a UPC?

100

Williams Sonoma is an example of this type of vertical.

What is a Specialty retailer?

100

These are metrics used to measure how the business is performing.

Key Performance Indicators (KPI)

100

This person buys services and products.

What is the Customer?

200

Profit before cost of goods sold

What is Gross Margin?

200

When a vendor receives this information, they know what items to ship to a retailer, how many units to ship,  the cost of the items, freight terms, etc.

What is a Purchase Order?

200

Amazon and ebay are 2 of these.

What are Online retailers?

200

Name 3 components of the retail supply chain

What is Corporate Office, Warehouse, DCs, Stores, suppliers, vendors (all acceptable answers)?

200

Business activities involving the sale of goods and services.

What is retail?

300

The common term for retail revenue

What are Sales?

300

This is the process of sending products to a store on an item based on weeks of sales supply, presentation stock, and sales potential.

What is Replenishment?

300

This retail vertical group with retailers like Macy's and JCPenny have lost momentum in the last decade.

What are department stores?

300

This identifies an item or service for sale within a retailer's merchandise hierarchy specific to that retailer.

What is a Stock Keeping Unit (SKU)?

300

Buying products on line is a form of this.

What is E-Commerce?

400

An 80% rate of this would mean that the retailer is missing sales, and disappointing some customers.

What are in-stocks?

400

This is the process of sending product to a store for a particular season or for the first time.

What is an allocation?

400

Ross, TJ Maxx, Marshall's

What are discount retailers?

400

The process of electronically transmitting information back and forth between the retailer, manufacturer, and/or vendor community.

What is EDI - Electronic Data Interchange?

400

Department, class, and subclass is part of this hierarchy.

What is Product (or Merchandise)?

500

Sales/Ave Stock

What is Inventory Turnover?

500

Modern Day Cash Register tool

What is a POS (Point of Sale)?

500

These stores are known for discounts and appealing to large groups of different consumers - examples would be Wal-Mart, Target

What is Mass Discount Stores?

500

Learning and understanding a retailer's hierarchies, and how the solution Logic is supporting will work is part of this process.

What is Discovery?

500

This calendar is used by retailers for Accounting/Tax purposes in their business.

What is a Fiscal Year Calendar?