Cashier
Is customer service important as a cashier? Why or why not?
YES!!
What stores would you be able to buy a sweatshirt at?
Walmart, Target, TJ Maxx, Kohls, Marshalls, etc.
Where would I go if I wanted to buy lots of books?
Barnes and Noble, Local Bookstore, Thrift store, etc.
Name 2 different grocery store chains.
Food Lion, Harris Teeter, Lowe's Food, Whole Foods, Wegmans, Publix, The Fresh Market, Trader Joes
Which kind of store would I go to if I wanted to buy a frozen pizza?
What is one way you can resolve a conflict with a customer?
- listen and apologize if appropriate
- have them speak to a supervisor
- offer them a similar item/product
What store could someone buy a pair of socks and a bag of chips at?
Walmart, Target, Amazon
Is there a place I can borrow books instead of buy them? Where?
Yes! The library
Where in a grocery store would I go if I wanted to look at cakes and cookies?
The Bakery
What does the promotional acronym BOGO stand for?
""Buy One, Get One"
What kind of math skills do you need as a cashier?
Identifying and counting money, adding up total, counting change to give back to customer, etc.
Put the sizes in order: XL, S, L, M, XS
XS > S > M > L > XL
Could I find a book about mermaids at ACE hardware?
NOOO
What are two different ways to check out at a grocery store?
Self-Checkout and Cashier line
How many Walmart stores are there in the US?
4,598
Justin bought a $100 microphone. He gave the cashier $70 in cash and will pay the rest on his debit card. How much does Justin still owe?
$30
What type of store discount is for veterans, active-duty members, and dependents
Military Discount
How do most bookstores organize the bookshelves?
By genre
Alphabetically (by title or author)
What is the area called where someone could buy fruits and vegetables?
Listen to their concerns first. Then react professionally by getting a supervisor if needed.
What is the professional way to answer the store phone?
"Hello, thank you for calling (store name), this is (your name), how can I help you?
Which company is the top clothing seller?
Amazon
If I wanted to find the Harry Potter series by J.K. Rowling and the book store was organized ALPHABETICALLY by the authors LAST name... What letter should I find?
R
Why are expiration dates important to check if you work in a grocery store?
Health and Safety
Research shows that when stores play this type of music, shoppers tend to browse slower and spend up to 29% more money.
Slow Music