this term is defined as a structured form of listening and responding that focuses attention on speaker. the listener must take care to attend the speaker fully
active listening
a machine readable series of paralle lines used in retail to create an item identifyer
Barcode
a pricing stragedy in which retailers set their prices taking into account the competition
Competitive priceing
In retail this is identfied as to the amount of money paid by a retailer to the manufactuer of an item
cost
the help, information and reccomendations that company represenatives give to people who explore o buy its products and/or services
customer service
the belief that ones skills and knowledge are fixed traits rgat connot be developed
Fixed mindset
a written statement about a specific job, which may include details such as the company name, job title, and purpose of the position
Job description
sometimes reffered to asset prevention. the branch of retail in charge of implementing action plans to reduce waste breakage and theft
loss prevention
a pricing strategy in which coupons , rebates and other promotional markdowns are used to to get customers to buy and attract additional customer traffic
discount pricing
an entity that produces finished products
Manufacturer
a retail model that offers customers the opportunity to interact with the multiple options in their ecosystem
multichannel retailing
reduction in price of items done to encourage rapid sales.
markdown
the number of units within the total inventory that is available to sell
on hand or available inventory
a retail model that integrates multple channels of a retail ecosystem
omnichannel
the difference between revenue and all other expenses
net profit
work that requires fewer hours than full time positions
part time work
this term used when there is not enough merchandise to satisfy a product demand
out-of-stock
part time inventory tracking system that assists in tracking the reduction of on hand inventory as it is sold.
point of sale (pos)
pysical goods that are bought and sold such as food,clothes and household items
products or merchandise
barcodes that contain product or website information . in stores a customer scans this.
qr code
the process of selling products and or services to customers
Retail
a process used to help people develpo quality goals, defined as specific, measurable, acheivable, results oriented, and time based
Smart goal
A group of people that work toward the acheivement of a common goal
Team
An enitity that buys large quantities of products directly from the manufacturer.
Wholesaler
an instance of buying or selling something -in retail this generally refers to a customer buying or returning an item
transaction