Retail
Who makes the items that are distributed to the retail store?
The factory
What does FIFO Mean?
First In First Out
What is another word for customer
Consumer
What are all of the types of coins
penny, nickel, dime, quarter, (half dollar, dollar coin)
- goods, products
merchandise
Who distributes the items
The supplier
What does Front Facing mean?
Place the items with the label is upright and the item is at the edge of the shelf
True or False: You get to pick and choose who receives a professional welcome
False
What are all types of Bills
- a list of goods on hand OR the quantity of goods or materials on hand; stock
inventory
Factory , Supplier, Retail Store
How do you place items in FIFO order?
By Expiration Dates - The one closer to the actual date goes first on the shelve
Check the stock room's inventory
What is the most important part of money handling?
Accuracy
- a furthering of the acceptance and sales of merchandise by using advertising and publicity.
Promotion
What career cluster does retail fall under
Marketing
Throw it out (remove it from the shelve)
Who should you notify if you think a customer is stealing?
Your manager or security
What is one thing you should never do working at a cash register?
Leave (the register open)
- amount of merchandise currently in store
On-hand
What is the term for gain or making money
Profit
What are the three types of expiration dates
List five soft skills needed for customer service
Communication, empathy, listening skills, Critical thinking, adaptability, etc.
In what order should you count back change?
Large bills, small bills, then coins
the quantity on-hand at which the store owner needs to order more merchandise.
Re-order point